Relationship Manager-Corporate Marketing Websites-Vice President

JPMorgan Chase

Wilmington, DE

Full Time

Senior

4 days ago

Job Description

About the Role

Drive the future of our digital presence as a Relationship Manager on the Corporate Web Management Team! In this pivotal role, you'll connect business goals with innovative web solutions, leading cross-functional teams to deliver impactful projects that shape how our brand engages clients online. Join us and make a lasting impact on our web strategy and customer experience. As a Relationship Manager on the Corporate Web Management Team, you will serve as a critical liaison between cross-functional marketing stakeholders and technical teams, ensuring the successful delivery of web channel properties that align with business objectives.

Key Responsibilities

Build and maintain strong relationships with marketing teams across all lines of business to understand their objectives for web channel properties.
Facilitate regular meetings and workshops with stakeholders to capture business goals, pain points, and desired outcomes.
Translate business objectives into clear, actionable technical requirements in collaboration with business analysts and development teams.
Lead the planning, execution, and delivery of large-scale web projects, ensuring alignment with business priorities and timelines.
Develop detailed project plans, manage resources, track progress, and proactively address risks and issues.
Work with business analysts and technical teams to evaluate and prioritize solutions for inclusion in content authoring, design, or functionality development queues.
Ensure requirements are accurately documented and communicated to relevant teams for implementation.
Monitor the progress of queued items and provide regular updates to stakeholders.
Serve as the primary point of contact for project status, updates, and issue resolution.
Prepare and deliver clear, concise reports and presentations for stakeholders and senior management.
Foster a culture of transparency, collaboration, and continuous improvement within the team and across functions.

Requirements

Bachelor's degree in Marketing, Business Administration, Information Technology, or related field.
5+ years of experience in relationship management, project management, or web-based project delivery within a corporate environment.
Strong understanding of web technologies, content management systems (CMS), and digital marketing principles.
Proven track record in managing large-scale web projects, including planning, execution, and delivery.
Exceptional ability to build relationships, influence, and collaborate with diverse stakeholders.
Excellent verbal and written communication skills, with the ability to convey complex information clearly to both technical and non-technical audiences.
Superior organizational skills, with the ability to manage multiple projects and priorities simultaneously.