Research Manager, Strategic Account Management - Data Ventures

About the Role

Key Responsibilities

• Lead and execute all aspects of quantitative and qualitative research processes including research design, questionnaire development, programming, data collection, data analysis and storytelling.
• Serve as a product ambassador, demonstrating extensive knowledge of Walmart Data Ventures products and services, including competitive marketplace offerings, to identify and sell solutions.
• Proactively troubleshoot complicated issues that arise in an efficient and effective manner, providing oversight on quality control processes at each step of the research lifecycle.
• Build strong, long-term relationships with assigned accounts through value-add research best practices consultation, leading annual research planning workshops and continually delighting clients with a positive, customer-centric attitude.
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, delivery of impactful insights, account growth and contract renewals.
• Support creation of ad hoc training and marketing collateral in partnership with cross-functional partners.
• Collaborate with cross-functional stakeholders to support the development of our product suite by sharing client user requests, industry, market, and competitive trends in a positive and actionable way.

Requirements

• Bachelor's degree in relevant field.
• 3+ years of market research experience (client facing a must).
• Excellent written, verbal, presentation and phone communication skills with the ability to adapt conversations for technical and non-technical audiences.
• Experience visualizing data with tools such as Excel, PowerPoint, Tableau, and others.
• Knowledge of SPSS and/or other quantitative reporting tools is required.
• Familiarity with online data collection tools (i.e., SurveyMonkey, Qualtrics, Decipher, etc.).

Nice to Have

• Leading cross-functional teams.
• Master's degree in business, marketing and sales, healthcare, or related area.
• Experience in sales.

Qualifications

• Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
• Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Benefits & Perks

• Competitive pay as well as performance-based bonus awards.
• Health benefits including medical, vision and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit program covering tuition, books, and fees.