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Sales Advisor, Digital Ad Sales

ISITE Design

Farmington Hills, MI
Full Time
Mid Level
20/hr-21/hr
8 days ago

Job Description

About the Role

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a Sales Advisor position at Concentrix is just the right place for you! As a sales advisor, you'll join an organically diverse team from 40 countries where ALL members contribute and support each other's success and well-being, united as "One Concentrix." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. Due to continued growth, we're looking for more people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.

Key Responsibilities

  • Demonstrate a fundamental understanding of online advertising / social media marketing in your interactions
  • Hosting online video meetings that uncover customer business needs and present solutions that meet the customer's advertising objectives
  • Identify customer sales objectives and marketing key performance indicators
  • Maintain sales pipeline accuracy and track client campaign ROI
  • Deliver campaign setup and optimization recommendations
  • Monitor active client campaigns and provide timely enhancement recommendations
  • Provide feedback to leadership on product offerings and lessons learned
  • Identify and proactively recommend upsell opportunities to clients
  • Become a subject matter on client's advertising platform, features, and available enhancements
  • Communicate effectively with clients and team members via written and verbal channels

Requirements

  • Must be able to work a hybrid schedule based out of the Farmington Hills office
  • 2+ years of experience working in digital or social media sales
  • Experience in Excel (Microsoft Office) and ability to demonstrate skills through assessment
  • Knowledge of how internet advertising or social media technology works (with the ability to explain it in ordinary terms)
  • Proven experience with efficiently working within multiple systems and tools to perform daily tasks
  • Proven communication and usage skills across multiple channels (e.g., virtual meetings, phone, email)
  • Experience building relationships and making recommendations to top marketing decision makers
  • Ability to quickly learn and sell a large suite of product offerings
  • Comfortable in a dynamic fast-paced environment and managing a sizable volume of client accounts and calls
  • Experience with managing different lead funnels (inbound and outbound)
  • Ability to quickly adopt and navigate change
  • Experience working within CRM platforms
  • Proven ability in business development and retaining new business relationships
  • Goal-focused attitude
  • Enjoy working in a collaborative work environment
  • Imaginative, strategic, and critical thinking skills

Nice to Have

  • Experience with internet advertising or social media technology explained in simple terms
  • Experience with multiple systems and tools for daily tasks

Qualifications

  • Ability to work a hybrid schedule in Farmington Hills, MI
  • Experience in digital or social media sales for at least 2 years
  • Proficiency in Excel and Microsoft Office
  • Knowledge of internet advertising and social media technology
  • Experience with CRM platforms
  • Ability to explain technical concepts in simple terms

Benefits & Perks

  • Base salary range of $20.57-$21.57/hr., plus incentives based on performance
  • Medical, dental, and vision insurance
  • Comprehensive employee assistance program (EAP)
  • 401(k) retirement plan
  • Paid time off and holidays
  • Paid training days
  • DailyPay enrollment option for early access to pay
  • Company networking opportunities with various affinity groups
  • Health and wellness programs
  • Mentorship programs
  • Modern office setting with advanced technologies
  • Programs supporting diversity, equity, inclusion, sustainability, and community
  • Celebrations for various company and community events

Working at ISITE Design

We are fanatical about our staff. We significantly invest in our people, infrastructure, and capabilities to ensure long-term success for both our teams and our customers. We support diversity, equity, and inclusion through various programs and events, fostering a collaborative, innovative, and inclusive environment where employees are encouraged to grow personally and professionally.

Apply Now

Job Details

Posted AtJul 17, 2025
Job CategoryAccount Management
Salary20/hr-21/hr
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

Job Skills

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About ISITE Design

Website

catalyst.concentrix.com

Company Size

5001-10000 employees

Location

Farmington Hills, MI

Industry

Telephone Call Centers

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