Senior Manager, Product Management & Development

About the Role

Key Responsibilities

• Develops product requirements and roadmaps and incorporates feedback from customers/members into the product strategy.
• Collects and analyzes customer feedback, incorporating findings into the product strategy to create deliverables that match market needs.
• Manages development projects in accordance with timelines, budgets, and company objectives.
• Leads critical operational processes required to support the ongoing management of identified products.
• Identifies and documents technical risks and assumptions in plans and recommends contingency plans.
• Collaborates cross-functionally to deliver in critical initiatives to advance our product offerings.
• Supports the development of a long-term vision and strategy for identified products, communicating new strategies with relevant stakeholders to effectively disseminate project plans.
• Acts as a subject matter expert for the Virtual Care and Retail Health product portfolio, utilizing functional and working knowledge to complete complex operations in the department.
• Supports sales and account teams as a subject matter expert.
• Interprets legislative, competitive, and industry issues to recommend new products or product enhancements.

Requirements

• Minimum 5+ years proven experience in product, project management, marketing, commercial business operations, or related disciplines.
• Strong project management skills.
• Proven track record in collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others) skills.
• Experience with mid-sized cross-functional initiatives, with a moderate to high degree of complexity.
• Experience developing analysis, presentations, and support material to successfully implement strategy.
• Strong communication, critical thinking, problem resolution, and interpersonal skills.
• Ability to multi-task, prioritize, and meet deadlines.

Nice to Have

• Relevant professional qualification or specialized training.

Qualifications

• Bachelor's degree preferred.

Benefits & Perks

• Affordable medical plan options.
• A 401(k) plan including matching company contributions.
• An employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits depending on eligibility.