Senior Manager, Product Management - Industry

Qualtrics

Seattle, WA

Full Time

Senior

215k-391k

about 1 month ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Key Responsibilities

Lead a team of junior and senior product managers to develop an innovative strategy and roadmap in emerging areas.
Collaborate with product team members and partners to define a product strategy and develop and deliver a product roadmap that aligns with that strategy.
Work closely with go-to-market partners in sales and services to determine priorities and market opportunities.
Speak with customers globally to understand their needs and gather feedback.
Perform market landscape and competitor analysis.
Collaborate with engineering to build and launch high-quality products that reflect end-to-end thinking.
Communicate product value and partner with go-to-market stakeholders.

Requirements

5+ years of product management experience.
Vertical expertise in healthcare, government, education or similar, with a strong point of view on opportunities for experience management in the industry.
Bachelor's degree and or equivalent preferred.
Strategic vision and creative problem solving, using data and qualitative insights to create a strategic framework and measure success.
Exceptional oral and written communication skills.
Demonstrated ability to work cross-functionally through influence, driving results without direct authority and developing and maintaining effective working relationships across both technical and commercial roles including Engineering, User Experience Design, Sales, Marketing, PR, Customer Success, and Operations.
Ability to make meaningful headway in highly pressure environments and inspire collaborators to see opportunity through both high times and challenges.
Proven track record of taking initiative and a 'can-do' attitude, willing to go above and beyond typical job responsibilities.

Nice to Have

Experience with enterprise SaaS product management.
Familiarity with regulated industries such as healthcare and government.
Experience with data-driven decision making and experimentation.

Qualifications

Bachelor's degree or equivalent.
Experience in healthcare, government, education, or similar industries.

Benefits & Perks

The satisfaction of empowering large networks through technology.
The opportunity to work with a diverse range of influential brands.
A role that encourages personal growth and initiative within a growing business area.
Hybrid work model with in-office and remote work options.
Range of medical, financial, and other benefits, including potential sign-on bonus and stock units.

Working at Qualtrics

Qualtrics fosters a culture of innovation, curiosity, and accountability. The company encourages strategic risks, collaboration across departments, and a focus on delivering value to customers. The team emphasizes growth, initiative, and a commitment to serving clients across diverse sectors.

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