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Senior Marketing Performance Analyst

MetLife

New York, NY
Full Time
Senior
90k-140k
4 days ago

Job Description

About the Role

MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. We're united by our purpose to help our customers and each other create a confident future; we're guided by empathy; and we're inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it's #AllTogetherPossible. Join us! This role is part of the Global Marketing & Communications team, focused on measuring performance and leveraging marketing automation through a customer data platform. The individual will report within the Performance Marketing Analytics team and collaborate with stakeholders to drive business OKRs.

Key Responsibilities

  • Partner closely with key stakeholders across the enterprise as the Data Lead for their assigned Line of Business.
  • Act as a strategic marketing thought leader on critical, large scale, highly visible marketing campaigns.
  • Discover, define and create targeted audiences.
  • Provide clear paths for data connection to business outcomes and objectives.
  • Recommend and prioritize strategic testing opportunities to improve conversion rates and customer journeys.
  • Create and manage reporting and data visualization (PowerBI or similar tool experience).
  • Synthesize and share key performance metrics with stakeholders during Sprint Reviews.

Requirements

  • 5+ years of professional experience in a digital, product or finance role.
  • 3+ years of experience in analyzing multi-channel campaigns to generate insights that drive test and learn strategies.
  • Strong understanding of paid digital media, SEO, web, email, social platforms and their impact on data models for sales and service.
  • 3+ years professional experience with a CRM, such as Salesforce.com or Microsoft Dynamics.
  • Adept data presentation skills through dashboards, Excel, and PowerPoint.
  • Proven track record of improving customer journeys and acquisition funnels.
  • Deep understanding of analytics, marketing metrics, statistics, and financial metrics.
  • Strong interpersonal and communication skills (verbal and written).
  • Excellent project management skills and commitment to deadlines, processes, and policies.

Nice to Have

  • Experience with Azure data lake and big data platforms.
  • Experience with database tools (MySQL, SQL Server).
  • Experience with statistical tools (R, SAS, Python) and techniques such as segmentation, regression modeling, and customer lifetime value.
  • Prior experience with Alteryx or similar data automation platforms.
  • Experience with attitudinal and social media measurement tools (Medallia, Sprinklr, etc.).
  • Web analytics and testing tools experience (Adobe Analytics, Customer Journey Analytics Adobe Target, Google Analytics).

Qualifications

  • Educational background is not explicitly specified in the description.

Benefits & Perks

  • Comprehensive health plan including medical, prescription drug, vision, and dental insurance.
  • No-cost short- and long-term disability insurance.
  • Company-paid life insurance and legal services.
  • Retirement pension funded by MetLife and 401(k) with employer matching.
  • Group discounts on voluntary insurance products including auto, home, pet, critical illness, hospital indemnity, and accident insurance.
  • Employee Assistance Program (EAP) and digital mental health programs.
  • Parental leave, volunteer time off, tuition assistance, and more.

Working at MetLife

MetLife is recognized on Fortune magazine's list of the 2025 'World's Most Admired Companies', Fortune World's 25 Best Workplaces for 2024, and the 2025 Fortune 100 Best Companies to Work For. The company emphasizes purpose, diversity, empathy, and transforming the future of financial services. It is committed to making a difference in the lives of its customers, colleagues, and communities, fostering an inclusive and innovative work environment.

Apply Now

Job Details

Posted AtJun 16, 2025
Salary90k-140k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

About MetLife

Website

metlife.com

Company Size

10000+ employees

Location

New York, NY

Industry

Direct Insurance (except Life, Health, and Medical) Carriers

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