Senior Merchant Marketing Manager

About the Role

Key Responsibilities

• Sets the vision for merchant marketing and drives consistent strategy and execution across enterprise merchants.
• Participates in the development and management of merchant marketing toolkit and assets for Paze merchant campaigns and Paze Program.
• Provides marketing support for new merchant onboarding, including coordinating public relations, social media, and marketing plans with merchants.
• Leads merchant marketing material reviews with partners and Early Warning's brand strategy team to ensure consistent messaging and branding.
• Oversees marketing projects and leads complex, cross-functional initiatives, including setting processes, deadlines, and deliverables.
• Builds and maintains strong relationships with internal and external partners including marketing teams, legal, finance, product, and sales.
• Assists in other marketing activities, such as supporting agile marketing needs and related tasks.
• Supports the company's commitment to protect the integrity and confidentiality of systems and data.

Requirements

• Bachelor's degree in marketing, communications, business, or related field.
• 10 or more years of experience in marketing.
• Demonstrated experience in client-facing roles and working directly with partners.
• Experience working for a start-up or high-growth organization.
• 3-5 years experience creating and developing marketing programs.
• Excellent verbal and written communication skills and active listening skills.
• Proven experience managing large-scale, cross-functional projects.
• Strong cross-functional team collaboration skills with the ability to excel at both strategy and execution.
• Results-driven, self-motivated, organized, proactive, and collaborative.
• Background check and drug screening clearance.

Nice to Have

• Marketing experience in financial services or fintech.
• MA or MBA degree.

Qualifications

• Formal education including a bachelor's degree in relevant fields.
• Significant marketing experience, specifically 10+ years.
• Experience in client-facing roles and working with partners.
• Experience in high-growth or startup environments.
• Proficiency in managing large, cross-functional projects.

Benefits & Perks

• Competitive medical (PPO/HDHP), dental, and vision plans with company contributions to HSA or FSA.
• 401(k) Retirement Plan with a 100% Company Safe Harbor Match on the first 6% deferral.
• Unlimited Paid Time Off for exempt employees, generous PTO for non-exempt employees, plus 11 paid holidays and a volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning support for parenting needs including fertility, adoption, surrogacy, pregnancy, postpartum, and returning to work.
• Additional health and happiness benefits as detailed on the company's Benefits page.