Senior Product Analytics Manager

American Express Global Business Travel

Chicago, IL

Full Time

Senior

100k-200k

3 days ago

Job Description

About the Role

Amex GBT is a company where colleagues find inspiration in travel as a force for good and can make an impact on the industry through their work. The organization offers an inclusive and collaborative culture where every voice is valued. The role of Senior Product Analytics Manager involves supporting the Egencia Product teams through advanced analytical techniques to influence business decisions, optimize product platforms, and improve user experience. This position provides opportunities for training, development, and long-term career growth within the company, contributing to shaping the future of business travel. The role is hybrid and located in Chicago, IL.

Key Responsibilities

Partner with key stakeholders to bring data to life through storytelling.
Lead strategic and quantitative analysis to support business growth.
Implement and improve Adobe Analytics tagging with Adobe launch / Adobe Tag across various solutions.
Design and build models to prioritize and classify critical touchpoints along the customer journey.
Communicate insights and influence partners and senior leaders across organizational levels.
Maintain, consolidate, and enrich reports and dashboards to visualize data analysis and insights.
Support ongoing analytical and operational reporting needs impacting Product Teams.
Identify, prioritize, and drive operational improvements.

Requirements

8+ years of work experience in an Analytics role.
Relevant Master's degree in computer science, statistics, mathematics, physical sciences, or related fields with a strong understanding of data analytics.
Proficiency in SQL, Python, and R.
Experience with Web Analytics tools and Tagging, preferably Adobe Analytics/Adobe Experience Platform.
Experience using Data Visualization tools like Tableau to develop and publish reports and dashboards.
Strong problem-solving skills and ability to find patterns and insights within structured and unstructured data.
Ability to perform in a fast-paced environment with attention to detail and results focus.
Excellent verbal, written communication, and data presentation skills.
Experience in the Travel Industry is a plus.

Nice to Have

Experience with Adobe Analytics/Adobe Experience Platform.

Qualifications

Master's degree in relevant fields such as computer science, statistics, mathematics, or physical sciences.

Benefits & Perks

Flexible benefits including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.
Travel perks offering deals from major travel providers on flights, hotels, cruises, and car rentals.
Access to over 20,000 courses on the learning platform, leadership courses, and internal job openings.
Inclusion initiatives through global INclusion Groups.
Additional perks and resources as outlined in the Benefits-at-a-Glance document.

Working at American Express Global Business Travel

Amex GBT fosters an inclusive and collaborative culture where diversity and inclusion are prioritized. The company values innovation, continuous learning, and supporting colleagues' growth. It emphasizes storytelling with data, teamwork, and making an impact through travel industry leadership.

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