Senior Quality Assurance Analyst - Automation Specialist

Informa

Chicago, IL

Full Time

Senior

8 days ago

Job Description

About the Role

We are seeking an experienced Senior Quality Assurance Analyst with strong automation capabilities to join our growing team. In this role, you will be responsible for ensuring the quality of our software products through comprehensive testing strategies while developing and maintaining automated test frameworks using C#, with a special focus on Conversational AI systems.

Key Responsibilities

Design, develop, and execute comprehensive test plans, test cases, and test scripts
Create and maintain automated test frameworks and scripts using C# and related technologies
Perform thorough functional, regression, integration, and performance testing
Identify, document, and track software defects using bug tracking systems
Collaborate with development teams to resolve issues and improve product quality
Analyze test results to ensure existing functionality and recommend quality improvements
Contribute to continuous improvement of QA processes and methodologies
Design and implement specialized test cases for Conversational AI systems
Evaluate natural language understanding, dialog flow, and response accuracy in AI conversations

Requirements

Strong automation capabilities in software testing
Experience developing and maintaining automated test frameworks using C#
Knowledge of comprehensive testing strategies including functional, regression, integration, and performance testing
Ability to identify, document, and track software defects
Experience working with AI systems, particularly Conversational AI
Ability to analyze test results and suggest quality improvements

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