Social Media Specialist

The Social Station

Allentown, PA

Part Time

Entry Level

3 days ago

Job Description

About the Role

The Social Station is a tech company based in Allentown, PA, offering part-time social media specialist roles. The position involves managing social media interactions, responding to reviews, and supporting local businesses in connecting with their customers. The company values creativity, energy, and a passion for social media, providing flexible work opportunities that can complement students' schedules or internships.

Key Responsibilities

Respond to reviews on sites like Yelp and Google and handle other social media interactions on sites like Facebook, Twitter, and Instagram
Craft unique and personal responses for each interaction
Aid in updating clients on progress by monitoring and reporting social interactions
Contribute to a results-driven atmosphere with awareness to account performance and a high degree of situational awareness for all clients
Implement advice from clients and other team members rapidly and effectively to guarantee client gratification
Create posts for clients on various social media sites
Any other responsibilities that may result in the environment of a fast-moving startup

Requirements

Phenomenal communication skills and exceptional writing ability
A high level of creativity
Proven success in a deadline and detail-oriented atmosphere
A passion for local businesses
An affinity, basic understanding, and interest in online communication channels like social media and customer review sites
A desire to work in a fast-paced startup environment
An excellent work ethic and “get things done” attitude
Steadfast principles and strong character

Nice to Have

Experience with social media management
Experience in customer service or online communication

Qualifications

Entry level

Benefits & Perks

Flexible part-time hours starting at 15-25 hours per week with potential for more or full-time as the role develops
Opportunity to gain real job experience at a tech company
Work while in school or during breaks
Support for meeting internship requirements

Working at The Social Station

The Social Station values creativity, energy, emotional intelligence, and devotion to helping local businesses connect with their customers. The team is dedicated, fast-moving, and supportive of professional growth within a startup environment.

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