Software Quality Assurance Manager

About the Role

Key Responsibilities

• Drive and prioritize technical projects and provide leadership in an innovative, fast-paced environment
• Lead and mentor a team of QA engineers across manual and automated testing disciplines, working on software for all product lines developed in San Jose and Wallingford facilities
• Define, implement, and maintain QA methodologies, test strategies, and best practices in accordance with corporate QMS
• Oversee the execution of software verification activities, including SOPs and configuration management for non-product software
• Be the agile champion and pragmatist, driving best practices within engineering and product to ultimately release products to customers successfully
• Collaborate with cross-functional teams (development, product management, regulatory) to ensure quality is embedded throughout the software lifecycle
• Ensure all scrum meetings are successful, including backlog grooming, planning, standups, demos, and retrospectives
• Analyze and report on QA metrics to drive data-informed decisions and process improvements
• Support production deployments and troubleshooting of developed solutions with technical and field support teams
• Identify talent and develop employees, coaching and mentoring staff
• Work on issues of diverse scope aligned with leadership initiatives
• Provide input for budget

Requirements

• Bachelor's degree in Computer Science or related technical field (e.g., Engineering, Physics, Mathematics)
• Minimum of 7 years of hands-on technical project leadership in software development or software quality assurance
• At least 5 years of Agile software project management experience or relevant training
• Attention to detail, organization, and data analysis skills
• Good communication skills, both verbally and in writing
• Experience with test automation frameworks and tools
• Understanding of software test life cycle: design, implementation, execution, and review
• Capable of writing test plans and reports
• Excellent communication skills and team-work orientation
• 7+ years of experience leading local and remote project team members

Nice to Have

• PMP, SAFe, or SCRUM/Agile certification
• Knowledge of molecular biology/scientific instrumentation
• Working knowledge of the ISO 9001 environment
• Working knowledge of Python programming language
• Understanding of GAMP5, FDA, and ISO regulations

Qualifications

• Bachelor's degree in a relevant technical field
• 7+ years of technical project leadership in software development or QA
• 5+ years of Agile project management experience or relevant training

Benefits & Perks

• Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield
• Investment in employees' financial futures through 401k plans, employee stock purchase plan (ESPP), HSA, FSA, and Dependent Care FSA
• Career development through mentorship, promotional opportunities, training, tuition reimbursement, and internship programs
• Employee resource groups, volunteer paid time off, employee events, and charity drives
• Paid holidays, paid time off, paid parental leave
• A culture of empowerment and innovation where employees feel valued and encouraged to share ideas