Systems Assistant, Junior WMS Superuser

DSV

Riverside, CA

Full Time

Entry Level

24/hr-27/hr

19 days ago

Job Description

About the Role

The Junior WMS Super User at DSV is responsible for overseeing Warehouse Management System (WMS) issues affecting DSV and client operations. This role involves troubleshooting, maintaining, supporting, and improving WMS processes, collaborating with IT and super users, and resolving EDI issues. The position requires effective communication, problem-solving skills, and the ability to work in a warehouse environment, supporting the company's logistics and supply chain solutions globally.

Key Responsibilities

Acts as the secondary support of the client's systems solutions for the user community
Works to identify and resolve system issues on floor pertaining to all functions
Actively works with Super User to come up with systemic solutions
Develop and produce regular reports as needed for operations
Work with corporate IT to resolve issues that cannot be solved locally via detailed incidents
Review WMS and operational processes to verify transactions are accurately executed
Deliver improvement proposals on warehouse activity and WMS system
Actively work to resolve client issues pertaining to WMS and EDI
Support operation to set up RDT Scanner and Printers in CargoWRITE
Conduct UAT testing for change requests as needed and suggested by Super User
Work with Super User to create WMS change requests
Communicate issues effectively to Management
Investigate and resolve EDI issues from Client or DSV side

Requirements

Either a four-year degree in a computer-related field or a 2-year degree with relevant experience
Minimum of 1 year of job-related/relevant experience
Experience dealing with end users, vendors, and clients
Technical knowledge of technologies appropriate to the assigned application or set of applications, business unit or region
Experience with Red Prairie, RF/RDTs, UNIX, proprietary WMS
Mid to Senior Microsoft Office skills
Basic to Intermediate communication skills in English
Good mathematical skills
Ability to work in warehouse environments with unregulated temperatures
Must be able to lift up to 30 pounds and work standing for several hours

Nice to Have

Experience with Wi-Fi systems and RF equipment
Experience in end-to-end business intelligence environments
Change management skills and learning agility

Qualifications

Educational background in a computer-related field or relevant experience
1-3 years of relevant experience

Benefits & Perks

Market-competitive compensation packages, including base pay, incentives, benefits, and equity
Pay range from $24 to $27 hourly, based on experience and qualifications
Opportunities for career growth within a global logistics company

Working at DSV

DSV values performance, collaboration, inclusivity, and respect for diversity. The company fosters a dynamic environment built on accountability, innovation, and continuous growth. It emphasizes making an impact, building trust with customers, and supporting career development in a forward-thinking, global organization.

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