Technology Analyst 1 (Quality Assurance) - Project Assistant

About the Role

Key Responsibilities

• Review and analyze system specifications.
• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor manual or automated test scripts to assess functionality, reliability, performance, and quality of software products, systems, and applications.
• Evaluate product code according to specifications.
• Create logs to document testing phases and defects.
• Identify and remedy defects within the development process, helping troubleshoot issues.
• Create standards and procedures to determine product quality and release readiness.
• Drive innovation and streamline overall testing processes.
• Identify, isolate, and track bugs throughout testing.
• Report bugs and errors to development teams.
• Identify potential problems that users might encounter.
• Perform verification activities including functional, system, regression, and user acceptance testing.
• Collaborate with developers and product managers to ensure product quality and develop effective test strategies.
• Conduct post-release/post-implementation testing.
• Ensure ongoing compliance with quality and regulatory requirements.

Requirements

• Five (5) years of broad information technology (IT) experience demonstrating a comprehensive understanding of various IT disciplines.
• At least one (1) year of IT experience in quality assurance testing, IT project management, or a related role.
• Experience with developing and executing test plans and scripts.
• Ability to evaluate product code and identify defects.
• Strong documentation skills for testing phases and defect tracking.
• Excellent communication skills for reporting issues to cross-functional teams.

Nice to Have

• Relevant technology analyst certifications such as CSQA, CQIA, CAST, or ISTQB.
• Understanding of software development methodologies like Agile or Waterfall and regression testing.
• Knowledge of programming languages such as Java or C#.
• Working knowledge of test management software (e.g., qTest, Zephyr) and SQL.
• Strong attention to detail and problem-solving abilities.
• Ability to think critically about software flaws and troubleshoot issues.

Qualifications

• Educational substitutions: Associate's degree (2 years), Bachelor's degree (4 years), Master's degree (additional 1 year), Doctoral degree (additional 2 years).

Benefits & Perks

• Generous benefits package worth 65% of salary, including paid holidays, vacation, personal, sick, and professional leave.
• Health care benefits including various affordable health insurance programs, dental, and vision coverage.
• NYS Employees' Retirement System (ERS) membership.
• NYS Deferred Compensation and college savings programs.
• Public Service Loan Forgiveness (PSLF).
• Additional location pay: $4,000 for positions in New York City, $2,000 for Mid-Hudson locations.