Technology Analyst 2 (Quality Assurance) - Project Assistant

About the Role

Key Responsibilities

• Review and analyze system specifications.
• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor manual or automated test scripts to assess functionality, reliability, performance, and quality of software products, systems, and applications.
• Evaluate product code according to specifications.
• Create logs to document testing phases and defects.
• Identify and remedy defects within the development process, helping troubleshoot issues.
• Create standards and procedures to determine product quality and release readiness.
• Drive innovation and streamline overall testing processes.
• Identify, isolate, and track bugs throughout testing.
• Report bugs and errors to development teams.
• Identify potential problems users might encounter.
• Perform verification tasks including functional, system, regression, and user acceptance testing.
• Collaborate with cross-functional teams to ensure product quality and develop effective test plans.
• Conduct post-release/post-implementation testing.
• Ensure ongoing compliance with quality and regulatory requirements.
• May perform the full range of supervisory duties.

Requirements

• Six (6) years of broad information technology (IT) experience demonstrating a comprehensive understanding of various IT disciplines.
• At least two (2) years of IT experience in quality assurance testing, IT project management, or a related technical role.
• Experience with developing and executing test plans and scripts.
• Knowledge of software development methodologies such as Agile or Waterfall.
• Understanding of regression testing.
• Knowledge of programming languages like Java or C# (preferred).
• Working knowledge of test management software (e.g., qTest, Zephyr) and SQL.
• Strong attention to detail and analytical skills.
• Excellent communication skills for documenting and relaying issues.

Nice to Have

• Relevant technology analyst certifications such as CSQA, CQIA, CAST, or ISTQB.
• Experience with software development methodologies like Agile or Waterfall.
• Knowledge of one or more programming languages such as Java or C#.
• Experience with test management software and SQL.
• Strong problem-solving and critical thinking abilities.
• Effective communication skills for cross-team collaboration.

Qualifications

• Educational substitutions: Associate's degree (2 years), Bachelor's degree (4 years), Master's degree (additional 1 year), Doctoral degree (additional 2 years).

Benefits & Perks

• Generous benefits package worth 65% of salary, including paid holidays, vacation, personal, sick, and professional leave.
• Health care benefits with various affordable insurance programs, including dental and vision at no additional cost.
• Retirement system membership, deferred compensation, college savings programs, and U.S. Savings Bonds.
• Public Service Loan Forgiveness (PSLF).
• Additional location pay: $4,000 for New York City, $2,000 for Mid-Hudson.
• Work schedule includes telecommuting options.