Test Technician

About the Role

Key Responsibilities

• Execute assigned test plans, test cases, and test scripts for software VOIP call stations.
• Perform functional and integration testing to ensure product quality.
• Collaborate with development teams to identify, document, and track defects using appropriate tools.
• Conduct performance testing and analyze results to ensure proper application functioning.
• Provide feedback on usability and user experience based on testing outcomes.
• Maintain detailed documentation of test results, defects, and overall quality metrics.
• Work with the Development team to learn software development processes and methodologies.
• Develop and execute formal test plans to ensure the delivery of quality software applications and assist in the resolution of problems.
• Participate in quality process training.

Requirements

• Experience with Microsoft Windows, Linux, or other OS platforms.
• Experience with software application testing.
• Ability to use Microsoft Office tools.
• Ability to read and understand test plans and templates.
• Self-starter and motivated.
• Creative and effective problem-solving skills.
• Ability to manage multiple tasks concurrently.
• Detail-oriented, organized, and thorough.
• Excellent interpersonal skills.
• Effective in a fast-paced environment.
• Ability to follow both written and verbal instructions.
• Collaborative and enjoys working in teams.

Nice to Have

• Experience in manual testing.
• Understanding of software development processes and methodologies.

Qualifications

• Experience with Microsoft Windows, Linux, or other OS platforms.

Benefits & Perks

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)