Website and Content Management Systems Manager

About the Role

Key Responsibilities

• Oversee all aspects of the NYU.edu website to ensure it is current, engaging, and aligned with university goals.
• Coordinate with IT technical partners to update and upgrade website technical functions, application updates, and service packs.
• Collaborate with CMS and Web teams to understand impacts on users and create clear change management communications.
• Review user feedback and comments to identify opportunities for user experience improvements.
• Plan, manage, and oversee implementation of content and asset audits to remove outdated or duplicate information.
• Guide the team and create new content in line with content strategy and standards.
• Oversee and guide major website redesign or progressive enhancement projects.
• Supervise full-time professionals and coordinate their efforts.

Requirements

• Bachelor's Degree or equivalent with additional significant experience in web design, web development, or related fields.
• 5+ years of experience managing full-time employees or vendors, designing or participating in website/web/brand design systems for medium to large organizations.
• Developing with or understanding of website code and oversight of at least one web CMS platform.
• Experience working with event calendars, local site search applications, and meeting web accessibility standards.
• Experience developing and presenting training programs, creating tutorials and documentation, and writing/editing digital copy.
• Strong project management skills, including defining goals, creating timelines, delegating tasks, and ensuring deadlines are met.
• Effective communication skills for working with diverse professionals and stakeholders.
• Ability to analyze metrics for continuous improvement and data-driven decision making.

Nice to Have

• Experience with personalized web portal experiences, data integrations via APIs, complex workflow engines, and user permission structures.
• Deep experience working with cross-functional teams including designers, developers, content creators, and stakeholders.
• Ability to adapt quickly to new technologies, trends, and organizational changes.
• Leadership skills to set goals, provide feedback, and hold team members accountable.
• Experience with Adobe Experience Manager, LiveWhale Event Calendar, Squiz/Funnelback search, Google Apps, Google Marketing Platform, Google Search Console, Adobe Creative Cloud, and Figma.
• Understanding and experience applying human development theories, human-computer interactions, organizational development, and process optimization models.
• Experience with WCAG 2.0+ AA compliance.

Qualifications

• Educational background includes a Bachelor's Degree or Master's degree in human-computer design, media communications, computer science, technology management, or related fields.

Benefits & Perks

• Salary range of USD $115,000.00 to USD $135,000.00 based on experience and qualifications.