Account Assistant, Marketing & Communications - US REMOTE

About the Role

Key Responsibilities

• Support in the delivery of individual projects using a wide range of tools and media
• Perform day-to-day account support and project management with supervision
• Conduct basic proof-reading in support of client projects
• Participate in and contribute to internal account management meetings
• Coordinate internal and external production resources
• Help plan and support client meetings
• Build strong relationships that enable account, project, and stakeholder management
• Provide a professional, high-quality service to all clients and colleagues
• Build strong, collaborative, and respectful relationships with suppliers
• Weekly completion and distribution of client status reports during live projects
• Accurately record all chargeable and non-chargeable time
• Set-up and support governance with account management systems and processes
• Create bimonthly team timekeeping reports and distribute to team leads

Requirements

• Relevant post-secondary diploma or degree is an asset but not mandatory
• Strong project coordination skills including proactivity, questioning, listening, and collaboration
• High level of technical proficiency in Microsoft Office, including Teams Planner
• Interest and ability to learn new tools and technologies
• High degree of service orientation and ability to work effectively with internal teams
• Excellent organization skills and ability to work under tight deadlines
• Ability to manage competing priorities and allocate time/resources effectively
• Ability to work under pressure, solve problems, and develop workable solutions
• High level of accuracy and attention to detail
• Proven ability to navigate change positively and support others in doing the same
• Proofreading experience
• Basic presentation preparation and delivery skills
• Strong verbal and written communication skills
• Creative agency, consultancy, or HR communication experience considered an asset

Nice to Have

• Creative agency, consultancy or HR communication experience

Qualifications

• Post-secondary diploma or degree (asset but not mandatory)

Benefits & Perks

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours
• Training programs
• Gallagher Thrive program for health and wellbeing
• Charitable matching gift program