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Account Development Manager (CBFS)

Office Depot

Boca Raton, FL
Full Time
Mid Level
76k-118k
17 days ago

Job Description

About the Role

The Account Development Manager of Cleaning, Breakroom and Facilities Solutions (CBFS) is responsible for hunting net new accounts and increasing penetration within existing CBFS accounts and servicing existing accounts. The role is focused on selling CBFS solutions and collaborating with generalists where necessary, to achieve greater CBFS penetration. The associate will also be tasked with ensuring customer satisfaction by responding to their service needs and initiating sales support as required. The role also requires pricing strategy execution based on appropriate profitability derived from customer profile and maintenance of customer information and data integrity in the CRM. Thought leadership in developing selling strategies, collaboration with all other team members within ODP, and implementing sales initiatives are essential to the role. The role requires routine travel within the respective territory to meet with customers and make sales.

Key Responsibilities

  • Focus on in-person networking and cold calling strategically important customers in markets with high opportunity where a field presence is necessary to win.
  • Partner with generalist account owners and create relationships with key decision influencers, decision makers, and end users either within prospective customers or existing customers with no spend within CBFS.
  • Expand sales within existing customers without CBFS spend by presenting a portfolio of CBFS-specific solutions using a strategic pricing strategy.
  • Generate long-term profitability and revenue for ODP Business Solutions through acquisition of net-new high potential accounts by selling them portfolio of CBFS-specific solutions.
  • Travel within the assigned territory to meet with customers and make sales, with little or no supervision.
  • Grow share of wallet in existing high-pen customers by marketing new / alternative product offerings.
  • Analyze historic sales within customer and brainstorm potential add-ons, including engaging with generalist account owners.
  • Seek out and identify margin expansion opportunities within customers.
  • Proactively manage opportunities & forecast sales in existing customers.
  • Maintain customer info in CRM and review & reflect on customer interactions for self-development.
  • Answer ad-hoc category-specific inquiries from generalist reps to educate and upskill them.
  • Coordinate with relevant sales support functions to price and quote.
  • Perform other duties as assigned.

Requirements

  • High School diploma or equivalent education preferred; Bachelor's degree in a Business Related Field is preferred.
  • Minimum 3-5 years of experience in related field, specifically 3 to 5 years of strategic account sales.
  • Proficient in MS Office (Word, Excel, PowerPoint) and CRM tools (e.g., Salesforce.com).
  • Successful history of B2B selling with a hunter mindset to existing customers and negotiating contracts.
  • Strong presentation skills and ability to develop customer-centric solutions.
  • Ability to multitask, work efficiently within deadlines, and learn quickly.
  • Ability to work in a team environment and manage change.
  • Ability to travel within the assigned territory to meet with customers.
  • Maintains and updates customer databases in CRM.
  • Proficient in reading, writing, speaking, and understanding English.
  • Strong verbal, written, and interpersonal communication skills.

Nice to Have

  • Experience with CRM tools like Salesforce.com.
  • Experience in selling CBFS-specific solutions or similar products.
  • Knowledge of pricing strategies and margin expansion techniques.

Qualifications

  • High school diploma or GED required.
  • Bachelor's degree in a Business Related Field preferred.
  • 3-5 years of strategic account sales experience.

Benefits & Perks

  • Competitive salary range of $75,500/year to $117,950/year.
  • Benefits package including a 401(k).
  • Opportunities for career growth within the organization.
  • Paid time off and other benefits as per company policy.

Working at Office Depot

The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and retail stores. The company empowers every business, professional, and consumer to achieve more every day.

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Job Details

Posted AtJul 10, 2025
Salary76k-118k
Job TypeFull Time
Work ModeOnsite
ExperienceMid Level

Job Skills

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About Office Depot

Website

officedepot.com

Location

Boca Raton, FL

Industry

Office Supplies and Stationery Retailers

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