Business Development Manager

About the Role

Key Responsibilities

• Produces, measures, manages, and sets strategy for sales based on daily, monthly, quarterly, and annual budgeted goals.
• Responsible for generating the majority of new business for the banking center through own leads and follow-up on leads from targeted marketing campaigns.
• Works closely with marketing and retail teams to coordinate marketing campaigns and sales activities, suggesting focus areas and strategies.
• Establishes and actively connects with target client groups, including a minimum of 12 COI connections annually, and participates in civic leadership programs, local Chambers of Commerce, and not-for-profit organizations.
• Spends at least 80% of time in outside sales, marketing bank products to potential clients, explaining financial services, interviewing clients, taking loan applications, quoting rates, closing loans, and cross-selling products.
• Conducts at least 15 pre-set sales calls and 20 other sales activities weekly.
• Ensures client experience is 'fast, easy, and personal' by modeling, training, and recruiting correct behaviors.
• Holds team accountable for banking center procedures to ensure profitability and security, including operational and security protocols.
• Maintains a safe work environment, ensuring premises are well-maintained, hazard-free, and compliant with regulations.
• Ensures adherence to all bank policies, procedures, and applicable laws, promoting an ethical environment.
• Supervises approximately two associates, including hiring, coaching, scheduling, counseling, training, performance evaluations, and disciplinary actions.
• Conducts regular team meetings and provides feedback to support associate development and career growth.
• Ensures satisfactory outcomes of audits and reviews by compliance, internal audit, deposit operations, and regulatory bodies.
• Protects client and bank information confidentially and follows company policies.
• Communicates and instills the company's mission, vision, and values.
• Completes monthly training on bank regulatory requirements, policies, and procedures.
• Works at the designated worksite during regular or assigned hours.
• Performs other duties as assigned.

Requirements

• Proficiency with Salesforce platform preferred.
• Proven track record of business development skills.
• Strong written and verbal communication skills.
• Proficiency with common computer programs (Windows, MS Office, email).
• Ability to be NMLS licensed and registered.
• Bachelor's degree preferred.
• 5+ years of outside sales experience required, preferably in financial services or technical sales.
• 2+ years of management or supervisory experience, with supervisory experience in sales preferred.
• Financial services aptitude.
• High emotional intelligence with the ability to motivate and coach others.
• Understanding of retail banking loan and deposit products preferred.
• Travel within the local region is required, with a valid driver's license in the primary residence state.

Nice to Have

• Experience supervising sales staff.
• Experience with retail banking products.
• Proficiency with Salesforce platform.

Qualifications

• High school diploma or equivalent (implied), with preference for Bachelor's degree.
• 5+ years of outside sales experience.
• 2+ years of supervisory experience.

Benefits & Perks

• Minimum salary of $60,000 - $70,000 per year with potential incentive compensation based on achievement of goals.
• Full benefits package including Medical, Dental, Vision, 401(k) plan, company-paid life insurance, short and long-term disability insurance, paid vacation, paid leave, and holidays.