Analyst, Online Category Experience - Content (Decor)

The Home Depot

Atlanta, GA

Full Time

Entry Level

27 days ago

Job Description

About the Role

The Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/shopping experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

Key Responsibilities

Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.
Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
Execute system changes for promotional activity.
Execute taxonomy changes in the system necessary to support new onboarding and business changes.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Strong numeric and advanced analytics aptitude.
Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite.
The ability to understand and influence cross-functional inputs to Merchandising, for achieving better output results.
High comfort level with working in an ambiguous, fast paced environment.
Ability to solve complex problems.
Strong interpersonal, motivational, and communication skills (speaking, writing, presenting).
Strong attention to detail.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a related field.

Nice to Have

Preferred Qualifications: Strong numeric and advanced analytics aptitude.
Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite.
The ability to understand and influence cross-functional inputs to Merchandising, for achieving better output results.
High comfort level with working in an ambiguous, fast paced environment.
Ability to solve complex problems.
Strong interpersonal, motivational, and communication skills (speaking, writing, presenting).
Strong attention to detail.