Area Director of Sales

About the Role

Key Responsibilities

• Responsible for and accountable for the organization, including planning and development of all functions and programs of the sales department with minimal supervision and guidance from the executive director.
• Meet specific expectations for each temporary assignment provided upon placement.
• Prepare and implement the quality action plan with approval from the SVP of Sales.
• Conduct tours in the community.
• Achieve weekly/monthly occupancy goals set to the community assigned.
• Initiate, accept, answer, and respond to sales calls.
• Respond to prospect inquiries including e-mails, Facebook questions, and website inquiries.
• Demonstrate a positive attitude about work issues, policies, and procedures.
• Apply concepts of excellence in customer service and conduct duties in a positive and friendly manner.
• Ensure communications are clear, accurate, and timely.
• Set and manage priorities.
• Monitor expenditures weekly to ensure compliance with department budgeted monthly amounts.
• Demonstrate good interpersonal and communication skills with all employees and visitors, maintaining politeness, courtesy, and respect.
• Plan and host special sales events at the community or other venues to promote the community.
• Maintain an up-to-date inquiry/lead database.
• Review and update the quarterly action plan quarterly to meet changing community needs.
• Achieve all occupancy goals as established by the executive director.
• Visit each area of the community daily to ensure cleanliness, safety, and appropriate atmosphere, reporting findings to the executive director.
• Handle all closings, process move-in paperwork, and coordinate with relevant departments.
• Ensure only approved designs are used in advertisements and marketing materials.
• Respond promptly and courteously to resident requests for assistance, directing them to the appropriate department.
• Know, understand, and follow established policies and procedures in emergency situations.
• Act as essential personnel during emergencies.
• Wear clean and appropriate dress per policy at all times.
• Understand and comply with HIPAA regulations.
• Practice good body mechanics and safe working habits.
• Take initiative in work, seek additional information, and offer solutions or suggestions.
• Perform all other reasonable duties as assigned or requested.
• Take on special projects or assignments outside of regular duties willingly.

Requirements

• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure, including fractions and decimals.
• Ability to compute rate, ratio, and percent, and interpret bar graphs.
• Ability to solve practical problems and interpret instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of Office 365 and Yardi software.
• High school diploma or GED; or two to four years related experience and/or training; or an equivalent combination of education and experience.

Nice to Have

• Experience in sales or community management.
• Experience with database management.

Qualifications

• High school diploma or general education degree (GED).
• Two to four years related experience and/or training or an equivalent combination of education.

Benefits & Perks

• Salary range from $32,000 to $51,000 per year.