Area Manager-Client Relationship Optimization National Accounts

About the Role

Key Responsibilities

• Serve as the primary internal contact for select accounts, maintaining, strengthening, and expanding existing relationships.
• Develop, implement, and monitor sales and finance plans (contracts) with accounts, coordinating with Finance, Sales, Legal, Business Development, Regional Management, Agencies, and Sales Representatives.
• Obtain a thorough understanding of account sales history, surgeon customers, buying group affiliations, objectives, and structure.
• Evaluate strategic opportunities with accounts and outline solutions in meetings with Finance, Sales, and Business Development.
• Work with Legal to review contracts and other legal matters as necessary.
• Review account visit requests with the Client Relationship Optimization National Accounts Director and formulate strategies accordingly.
• Speak knowledgeably about orthopedic products, surgical procedures, and programs with both administrators and surgeons.
• Coordinate training for regional management, agencies, and sales representatives on standardized programs.
• Assist in formulating creative sales strategies for Arthrex's Client Relationship Optimization National Accounts.
• Utilize CRMA sales evaluation software as an essential tool in daily activities.
• Attend management, regional training meetings, and industry events as appropriate, and make presentations when requested.
• Provide market expertise for assigned accounts and write periodic reports for leadership.
• Travel over 50% of the time, ideally near a major airport within the territory.

Requirements

• Bachelor's Degree in Finance, Business, Economics, Accounting, or Engineering.
• At least 3 years of account management experience, including operating room and orthopedic devices or implants.
• Experience making executive (“C” level) presentations.
• Knowledge of surgical orthopedics and/or arthroscopy.
• Excellent listening, written, and oral communication skills.
• Strong relationship-building skills and ability to analyze financial opportunities with mathematical models.
• Strong mathematical skills and ability to evaluate growth and loss percentages.
• Highly organized, dependable, and detail-oriented.
• Proficiency with Microsoft Office, especially PowerPoint and Excel.
• Ability to communicate effectively and persuade in a professional setting.
• Ability to work with different functions and coordinate activities to achieve results.
• Must be located near a major airport within the territory (Arizona, California, Nevada).

Nice to Have

• MBA degree.
• Experience in the operating room and orthopedic implants.
• Experience with CRMA sales evaluation software.

Benefits & Perks

• Medical, Dental, and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)
• Eligible for discretionary Long Term Incentive program