Business Development Director

About the Role

Key Responsibilities

• Responsible for the ongoing development and implementation of new client development.
• Execute our sales strategy to obtain residential association management contracts that meet the FirstService Residential client-type strategy.
• Assist in the growth of current market territories by attending and planning business development meetings as requested.
• Manage and directly participate in the sales process; deliver sales presentations to prospective clients.
• Continually seek out innovative ways to communicate our value to prospects and existing clients.
• Monitor competition and keep on top of industry trends; report findings to senior leadership team.
• Manage sales process through utilization of CRM (Dynamics) entering and updating lead/opportunity information, documents, generation of sales follow-up schedule, and lead/opportunity communications.
• Collaborate with marketing team and participate in preparation of proposal (RFP) responses.
• Identify growth opportunities within existing managed communities; manage and lead the internal sales process.
• Proficient and effective at giving client presentations and closing deals.
• Coordinate and/or participate in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference calls.

Requirements

• Bachelor's degree plus a minimum of 3 years sales experience in a service-related industry.
• CRM experience (Microsoft Dynamics preferred).
• Demonstrates strong and effective customer service and relationship building skills.
• Ability to immediately develop rapport with a variety of personalities and clients during and after the sales process.
• Ability to be 'of service' to all internal customers, working effectively with multiple styles and influences.
• Attend both internal and external business development meetings and events, including industry conferences and company-hosted events.
• Possess excellent grammar, spelling, and proofreading skills.
• Demonstrate good common sense, sound judgment, and a high ethical standard.
• Perform well in a fast-paced, ever-changing work environment.
• Ability to work independently and take ownership of tasks.
• Business development and/or operations experience in residential condominium management or a related industry is preferred.
• Willingness to travel and stay overnight for meetings and events.

Nice to Have

• Business development and/or operations experience in residential condominium management or a related industry.

Qualifications

• Bachelor's degree.
• Minimum of 3 years sales experience in a service-related industry.

Benefits & Perks

• Full comprehensive benefits including multiple medical plans, dental, and vision.
• Paid holidays and time off benefits.
• 401k with company match.
• Occasional travel for training and company functions.