Business Development Manager

About the Role

Key Responsibilities

• Serve as a strategic advisor to internal teams and client stakeholders, offering insights on operational transformation, workforce scaling, and performance infrastructure.
• Apply enterprise-level thinking to complex challenges, integrating policy, technology, and human capital considerations.
• Deliver tailored consulting engagements that align with mission objectives and drive measurable outcomes.
• Shape and grow strategies for new and existing contracts, ensuring continuity and innovation in service delivery.
• Leverage consulting expertise to uncover unmet needs, position differentiated solutions, and influence procurement strategies.
• Support pursuit of major bid activities, aligning business development, capture management, proposal development, and operational delivery.
• Facilitate cross-functional collaboration to ensure proposals reflect strategic priorities, compliance, and competitive positioning.
• Contribute to win strategies, solution design, and executive-level messaging.

Requirements

• 15+ years of executive-level experience with a proven track record of working with or providing services to U.S. Federal and State governments.
• Demonstrated domain expertise in enterprise transformation, case management, and operational performance.
• Background in consulting, managed services, and/or business process outsourcing preferred.
• Proven experience in developing and executing sales and acquisition strategies for large-scale contracts ($250M - $1B+).
• Experience delivering the full life cycle of business development and consulting engagements, including market analysis, account planning, opportunity qualification, pipeline management, and win strategy execution.
• Excellent verbal and written communication skills and highly effective interpersonal skills to influence senior executives, customers, teammates/partners, and subcontractors.
• Bachelor's degree required; advanced degree preferred.
• Must be eligible for Public Trust clearance.

Nice to Have

• Background in consulting, managed services, and/or business process outsourcing.

Qualifications

• Bachelor's degree (required).
• Advanced degree (preferred).

Benefits & Perks

• Target salary of $140,000, with consideration of experience, education, and skills.
• Additional benefits can be reviewed at: https://www.serco.com/na/careers/benefits-of-choosing-serco.