Business Development Manager

About the Role

Key Responsibilities

• Develop sales territory/customer segment to meet and exceed profitability goals as defined by the strategic plan, annual sales budget, and desired levels of market penetration for overall volume, margin, and product line.
• Maintain outstanding levels of customer service.
• Keep customer current with updated pricing information; maintain accurate and up-to-date notes relating to customer contact and promotional activities.
• Ability to communicate and build relationships/work with internal cross functional teams including Legal, Engineering, IT, Finance/Accounting, etc.
• Provide marketing and promotional designs to expand sales.
• Maintain accurate and up-to-date files relating to customer contact, details, and promotional activities.
• Assess and monitor competition in territory while identifying potential and/or lost business.
• Travel to customer locations to sell products & services, establish relationships and solve problems.
• Determine customer requirements for new products and services, and introduce new products to on-going accounts.
• Develop additional and new profitable business in specified markets, territories, and/or customer segments through calls and meetings set with prospective customers.
• Maintain an in-depth knowledge of company products.
• Mentor, develop and assist in the training of fellow team members.
• Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit.
• Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization.
• Continuously learn and develop self professionally.
• Support corporate efforts for safety, government compliance, and all other company policies & procedures.
• Perform other related duties as required and assigned.

Requirements

• Strong knowledge and experience of one or more of the following industries: Trucking, lubricants, original equipment manufacturing.
• 5 years of related successful industry sales or customer service experience with demonstrated profitably.
• Valid driver's license and good driving record.
• Advanced knowledge of the related industry with application, technical, managerial experience a plus.
• Ability to make key customer decisions.
• Attention to detail and deadlines.
• Good listener and strong written and verbal communicator.
• Ability to work independently in meeting and exceeding goals from home office.
• Entrepreneurial, goal driven, action oriented, self-motivated.
• Able to deal with a variety of people and situations in a positive and open minded manner.
• Well organized and represent the company in a professional manner.
• Demonstrated ability to build positive business relationships.
• Ability to project a positive image to customers.
• Operational and project management knowledge.
• BS in business related field.
• Ability to travel up to 75%.

Nice to Have

• Application, technical, managerial experience in the industry.

Qualifications

• BS in business related field.