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Business Development Manager II (CFCD/HSD) (SSO Division - Kalamazoo, MI)

Parker Hannifin

Kalamazoo, MI
Full Time
Senior
24 days ago

Job Description

About the Role

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Key Responsibilities

  • Responsible for achieving aftermarket service center's financial and customer service goals in coordination with the assigned operating division, which may include one or more sites.
  • Acts as primary strategic Product Line focal point for aftermarket services covering a range of products & customers. Initiates and works closely with division, site(s) and CSO Segment teams to maximize long term aftermarket revenues and provides short and long-term sales forecasts.
  • Provides mentorship and execution guidance to the division site(s) customer service Aftermarket Services Manager. Addresses critical longer term customer issues and leads project teams to improve short- & long-term process results.
  • Acts as primary strategic customer contact for aftermarket products and services including product repairs, spares, logistics, contract, and pricing negotiations. Coordinates with technical and segment teams with field performance issues for input on resolution.
  • Develops and supports proposals and contracts designed to attract the customer and provide an acceptable level of return to the company by researching customer requirements and translating them into development opportunities.
  • Conducts competitive research, evaluates sales performance, and formulates goals and milestones for specific products and systems.
  • Serves as the liaison and facilitator with customers and Regional/Group Marketing to resolve issues and assure customer satisfaction regarding cost, product quality, delivery, and performance.
  • Develops and maintains relationships with customers to gain knowledge of future market and customer needs and further develop business opportunities.
  • Identifies opportunities for business development by studying competitors' products, problems, market intelligence, and identifying trends.

Requirements

  • Bachelor's degree (BA) in Marketing, Engineering, or related field, or an equivalent combination of education and experience.
  • Demonstrated ability to perform the essential functions of the job typically acquired through ten or more years of increasingly responsible experience.
  • At least five or more years of high-level program management and established customer contacts, with major revenue or scope of responsibility.

Nice to Have

  • Experience in aftermarket service and product management.
  • Knowledge of aerospace or related technical fields.
  • Experience with contract negotiations and market research.

Benefits & Perks

  • Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
  • 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
  • Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
  • Career development and tuition reimbursement.
  • Paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance.
  • Supplemental benefit programs including identity protection, legal protection, and pet wellness at competitive rates.
  • Paid Time Off and 13 Company-Paid Holidays.

Working at Parker Hannifin

Parker Aerospace fosters a culture of innovation, teamwork, and commitment to excellence. The company emphasizes professional growth, diversity, and inclusion, and is dedicated to providing a supportive environment where team members belong, matter, and make a difference.

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Job Details

Posted AtJul 4, 2025
SalaryCompetitive salary
Job TypeFull Time
Work ModeOnsite
ExperienceSenior

Job Skills

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About Parker Hannifin

Website

parker.com

Company Size

10000+ employees

Location

Kalamazoo, MI

Industry

Navigational, Measuring, Electromedical, and Control Instruments Manufacturing

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