Business Development Manager NY Metro

About the Role

Key Responsibilities

• Identify and drive net new business opportunities using tools and resources such as DVFLORA.com leads, prior customer reactivation lists, NAICS code lists, internet search tools, field reconnaissance, word-of-mouth referrals, and regional pipeline building.
• Collaborate with Regional Sales Directors to organize regional lead pipelines, set goals and objectives, and track customer activity and progress.
• Work with the Customer Success Team to manage incoming leads, ensure swift response, and support first-sale opportunities.
• Qualify leads using ABC analysis and segment customers to appropriately categorize potential.
• Lead DVFG presentations to prospective customers and oversee the processing, onboarding, and setup of new accounts.
• Actively visit new and existing customers in assigned markets, including declining, flat, underpenetrated, new, and high-growth customers.
• Introduce and demonstrate DV sales tools and programs such as DVFLORA.COM, Grower Direct, Dutch Direct, Japan Direct, Cream of Crop, and Drop Ship opportunities.
• Coordinate the new customer information package, monitor feedback, and conduct follow-up performance reviews.
• Manage customer sample programs and assist in troubleshooting related to Distribution, Product, A/R, and operational areas.
• Represent the company at trade shows and industry events, including support with booth design, setup, and breakdown.
• Support the adoption and training of CRM tools (currently Smartsheet transitioning to Salesforce) for sales and activity tracking.

Requirements

• 5-10 years of sales or sales management experience, preferably in the floral industry or B2B distribution.
• Strong knowledge of floral products and industry operations.
• Excellent written and verbal communication and customer service skills.
• Proficiency in Microsoft Office 365.
• Familiarity with Smartsheet, Tableau, and Salesforce (or other CRM/BI tools).
• Ability to travel and work independently in the field.

Nice to Have

• Experience with regional pipeline building and lead management tools.
• Experience in trade show representation and industry event participation.
• Knowledge of operational troubleshooting related to distribution and product issues.

Qualifications

• Educational background not explicitly specified, but relevant experience and skills are emphasized.

Benefits & Perks

• Full-time, exempt position with standard hours Monday through Friday (day shift).
• Travel to customers and company locations with overnight stays as needed.
• Work environment includes office and field work, with occasional trips to warehouse and cooler environments.