Commercial Marketing Manager - Omnichannel Journey Strategy

T-Mobile

Overland Park, KS

Full Time

Mid Level

84k-152k

17 days ago

Job Description

About the Role

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&#039;s how we&#039;re UNSTOPPABLE for our employees! This position will be located in Bellevue, WA or Overland Park, KS. This is not a remote role, we are a hybrid environment requiring at least 3 days a week in office. We are looking for a strategic, innovative, and execution-driven marketing manager to lead initiatives that drive customer retention and growth. This role is positioned at the intersection of strategy, marketing, and execution, working with cross-functional teams to define and implement campaigns supporting the strategic vision.

Key Responsibilities

Drives development and implementation of marketing plans focused on segmenting, targeting and positioning for the postpaid base portfolio.
Responsible for identifying opportunities based on competitive landscape, business performance and customer pain points. Provides strategic recommendation on offers and programs to retain customers.
Influence and lead cross functional teams to champion new concepts and ideas.
Uses data-driven insights to create customer journeys and content based on user behavior, demographics, and preferences, utilizing a consumer-centric approach.
Leads business performance including tracking of results, preparing contingencies and developing iterations of the plan in a competitive environment.

Requirements

Bachelor's Degree or equivalent experience
4 - 7 years of marketing experience in categories such as software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods.
Experience driving email, SMS, push notifications, and owned marketing programs to engage customers throughout their lifecycle.
Strong communication skills by presentation, written and verbal methods, and executive presence.
Experience in defining and driving go-to-market strategies.

Nice to Have

Master's/Advanced Degree
Experience in defining and driving go-to-market strategies

Qualifications

Bachelor's Degree or equivalent experience

Benefits & Perks

Competitive base salary and compensation package
Annual stock grant, employee stock purchase plan, 401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits, back-up care, childcare subsidy
Tuition assistance, college coaching
Short- and long-term disability, voluntary AD&amp;amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, voluntary long-term care insurance
Mobile service & home internet discounts, pet insurance, transit programs

Working at T-Mobile

At T-Mobile, our benefits exemplify the spirit of One Team, Together! We love helping our employees grow in their careers, fostering a culture of aiming high and shared drive to drive our business and culture forward. We believe in continuous growth and development, supporting our employees' career aspirations and investing in their success.

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