Community Relations Representative

About the Role

Key Responsibilities

• Develop and execute community engagement strategies to promote the Carpet Tech brand and foster positive relationships within the community.
• Set targets to increase brand awareness and increase customer engagement.
• Evaluate and manage all incoming sponsorships and professional networking opportunities for various locations.
• Understand and ensure fulfillment of all strategic promotional events and sponsorships, coordinating staff, transportation, booth/table elements, and all promotional items.
• Travel to various regional locations to set up and activate events both weekdays and weekends.
• Creatively develop themes, booth ideas, collateral, and giveaways to enhance promotional presence and event success.
• Work with realtors, insurance agents, and business networking groups to nurture Carpet Tech brand and services awareness.
• Collaborate with business developers to cultivate commercial leads through community and commercial network activities and memberships.
• Represent Carpet Tech at various business events, trade shows, and networking functions to enhance brand visibility and generate leads.
• Track and report on the success of community engagement initiatives and sponsorship activations.
• Stay informed about industry trends, community needs, and competitor activities to identify opportunities for improvement and innovation.
• Uphold the values and reputation of Carpet Tech in all interactions with community members, partners, and stakeholders.

Requirements

• Bachelor's degree in marketing, Public Relations, Communications, Business Administration, or related field preferred.
• Proven experience in community relations, sponsorship, and event management, or related roles.
• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational and project management abilities.
• Proven ability to foster and sustain relationships between Carpet Tech, customers, and the communities served.
• Exceptional verbal and written communication skills, with a keen ability to articulate Carpet Tech's values and services to diverse audiences.
• Strong business acumen with the ability to identify and capitalize on brand growth and expansion opportunities.
• Passion for delivering unparalleled customer service and exceeding customer expectations.
• Dedication to upholding Carpet Tech's reputation for excellence, integrity, and reliability in all interactions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Demonstrated commitment to community service and philanthropy.
• Proficiency in Microsoft Office Suite and social media platforms.
• Valid driver's license and reliable transportation.

Nice to Have

• Experience with social media platforms and digital marketing.
• Previous experience working with nonprofits or community organizations.
• Knowledge of local community networks and business groups.

Benefits & Perks

• 401k
• PTO
• Paid Holidays
• Full Health, Dental, and Vision coverage for employee
• Opportunities for ongoing training and mentoring
• Opportunities to advance and grow within the company.
• Work-Life Balance