Corporate Social Media Specialist

About the Role

Key Responsibilities

• Develop and execute a comprehensive social media strategy aligned with corporate brand, business goals, and marketing objectives.
• Partner with social media leads within the organization to ensure brand alignment and create governance structures.
• Build and manage a cross-channel social media calendar that includes stand-alone campaigns and amplification of broader media and internal communication strategies.
• Write and design compelling content tailored to each platform and campaign.
• Proactively monitor social channels for potential reputational risks, emerging issues, and public sentiment; escalate and respond as appropriate.
• Develop strategies, guidelines, and processes to engage executives and employees in an ambassador program to amplify the brand.
• Manage relationships with external agencies or vendors to support content execution and performance optimization.
• Monitor social media performance and prepare reports comparing performance against benchmarks.

Requirements

• At least 5 years of experience in social media within a corporate or agency environment.
• Demonstrated experience creating, executing, and measuring a content strategy.
• Exceptional writing skills with strong attention to detail and accuracy.
• Proficient in design skills.
• Skilled in project management and operational skills.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience working across a matrixed structure and independently.

Nice to Have

• Experience with social media management tools and analytics platforms.
• Knowledge of financial services industry is a plus.

Qualifications

• No specific formal educational qualifications specified in the description.

Benefits & Perks

• Retirement benefits including 401(k) and pension.
• Health and welfare benefits such as medical, dental, and vision insurance.
• Paid time off and parental and caregiver leave.
• Life and accident insurance.
• Discretionary bonus program, potentially including an equity component.
• Flexible hybrid working model.