Rent-A-Center logo

Customer Account Representative

Rent-A-Center

Lorain, OH
Full Time
Entry Level
30k-35k
30 days ago

Job Description

About the Role

The Customer Account Representative role involves providing high-quality customer service, managing deliveries and pickups, and maintaining an organized store environment. The position offers full-time employment with a consistent schedule, competitive pay, and a comprehensive benefits package. The company emphasizes a culture of award-winning service, career growth opportunities, and a diverse, inclusive work environment.

Key Responsibilities

  • Provide friendly, top-notch customer experiences through 'white glove' service in stores and customers' homes, including obtaining new rental orders via phone and on the sales floor.
  • Assist with deliveries and pickups by safely loading, unloading, and installing products while following handling and transportation procedures, and maintaining vehicles.
  • Maintain an inviting store environment by organizing products, refurbishing merchandise to like-new condition, and keeping the showroom clean and dust-free.

Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Valid state driver's license and good driving record
  • Ability to lift and move furniture, electronics, and appliances
  • Great communication and customer service skills

Nice to Have

  • Seeking more than just a job, but a CAREER
  • A desire to improve our customer's lives
  • A hunger to learn the business
  • Grit and determination

Qualifications

  • High school diploma or equivalent
  • Must be at least 18 years old
  • Valid driver's license with a good driving record

Benefits & Perks

  • Minimum starting hourly rate of $14.45 to $17 per hour
  • Paid Time Off and Sundays off
  • Full-Time Employment with a consistent weekly pay schedule
  • Medical, Dental, Vision, Life Insurance, and Supplemental Life Insurance
  • Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability
  • Flexible Spending Accounts, 401(k) with company match
  • Legal Insurance, Identity Theft Protection, Health Savings Accounts
  • Hospital Indemnity, Critical Illness, Accident Insurance

Working at Rent-A-Center

Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

Apply Now

Job Details

Posted AtJul 9, 2025
Job CategoryAccount Management
Salary30k-35k
Job TypeFull Time
Work ModeOnsite
ExperienceEntry Level

About Rent-A-Center

Website

rentacenter.com

Location

Lorain, OH

Industry

Other Commercial and Industrial Machinery and Equipment Rental and Leasing

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