Demo Engineer

About the Role

Key Responsibilities

• Build the impossible demos that make customers say "I need this yesterday."
• Design interactive experiences, demo environments, and proof-of-concept solutions that tell compelling stories and showcase features.
• Push the boundaries of what's possible with our platform while creating reusable demo resources that scale across the global sales team.
• Stay at the forefront of technology trends and customer needs, exploring new capabilities and designing experiences for emerging market segments.
• Collaborate with Solution Engineers to refine sales narratives.
• Partner with Product teams to influence roadmaps based on customer insights.
• Work with Engineering to understand the art of the possible.
• Bridge the gap between technical possibilities and customer needs.

Requirements

• 3+ years in software development, systems engineering, or technical implementation roles, with experience building web applications, APIs, or technical demonstrations.
• Proficiency in modern programming languages (JavaScript/TypeScript, or similar) and familiarity with cloud platforms and development frameworks.
• 2+ years working directly with customers, prospects, or internal stakeholders in a technical capacity such as solution engineering, solution architecture, technical consulting, implementation support, or customer success engineering.
• Comfortable presenting and demonstrating technical concepts to both technical and business audiences.
• Demonstrated ability to understand customer problems and translate them into technical solutions or demonstrations.
• Experience gathering requirements from non-technical stakeholders and creating technical experiences that address business needs.
• Experience working in cross-functional teams, collaborating with product managers, sales teams, and engineering.
• Comfortable working in agile environments and adapting to changing priorities based on customer feedback.
• Strong technical writing skills for creating documentation, tutorials, or explanatory content.
• Willingness to work across time zones and travel internationally (up to 20%).

Nice to Have

• Understanding of how technical products are evaluated and adopted by B2B customers.
• UX/UI design skills, experience with design tools (Figma), or background in personalization and customer experience optimization.
• Deep knowledge in specific verticals such as e-commerce, financial services, healthcare, or manufacturing.
• Experience creating technical videos, tutorials, or multimedia content that explains complex technical concepts.
• Experience with AI/ML platforms, APIs, or applications.
• Understanding of how to demonstrate AI capabilities and integrate AI features into customer scenarios.

Qualifications

• Experience in software development, systems engineering, or technical implementation roles.
• Hands-on experience building web applications, APIs, or technical demonstrations.
• Proficiency in modern programming languages (JavaScript/TypeScript or similar).
• Experience working directly with customers, prospects, or internal stakeholders in a technical capacity.

Benefits & Perks

• Stock Options for the opportunity to share in the success of our company.
• Fertility and family building benefits, including a lifetime reimbursable wallet.
• Paid time off including vacation days, sick days, education days, compassion days, and volunteer days.
• Time off to care for and focus on your growing family.
• Personal annual education budget to improve your skills and grow your career.
• Virtual and in-person events, workshops, guest speakers, and team activities.
• Annual wellbeing stipend for physical, financial, or emotional health.
• Monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.