Digital Marketing Project Manager

About the Role

Key Responsibilities

• Develop strong partnerships with the account team to provide a unified voice of the agency to marketing partners
• Provide accurate assessments and counsel during project pipeline planning and project intake conversations, to determine feasibility, resource availability, and completeness of information for scoping
• Run projects of all Tiers with agency resources, from project intake to delivery to project retrospective analysis
• Manage marketing partner expectations on projects, including timing, scope, and next steps
• Manage workflow using the agency's project management system, Workfront, including opening jobs, creating schedules, securing resources, and managing communications
• Move projects forward by removing blockers, mitigating risks, and escalating friction points in a timely manner to cohort leads for resolution
• Provide ongoing visibility of project health by maintaining up-to-date project information in Workfront for reporting and analysis
• Act as liaison between technical, strategy, creative, account, and production teams to ensure end results deliver on time
• Act as primary or support project manager on projects in a cohort, as needed
• Participate and support cohort team health through cross-functional team partnership
• Offer feedback, participate, and pilot team and agency initiatives
• Deliver a wide range of medium and large-scale projects successfully
• Collaborate across disciplines and build strong relationships
• Apply and advance basic and advanced project management principles
• Make quick, informed decisions and provide alternative solutions when problems arise
• Work effectively in a team environment with strong organizational, time-management, and problem-solving skills

Requirements

• Proven track record of success delivering medium and large-scale projects
• Experience working within an established agency, consultancy, or marketing firm
• Experience managing marketing assets such as emails, social media, webpages, event creative, collateral, motion graphics, and strategic messaging
• Exposure to campaign management, measurement, and analysis
• Ability to manage projects with iterative workflow process changes while maintaining service quality
• Strong collaboration and relationship-building skills across disciplines
• Solid grasp of basic and advanced project management principles
• Ability to make quick decisions and provide alternative solutions
• Strong organizational, time-management, and problem-solving skills with attention to detail
• Experience with enterprise-level project management tools such as Workfront, JIRA, or Basecamp
• Proficiency with Windows
• Excellent verbal and written communication skills
• Adaptability to operate in environments with deadlines and changing demands
• Experience in highly regulated environments or at a financial institution is a plus

Nice to Have

• Experience in highly regulated environments or at a financial institution