Director of Sales

About the Role

Key Responsibilities

• Develop and execute strategic sales plans across various channels including direct sales, marketing, e-commerce, public relations, and community partnerships.
• Interview, select, train, schedule, coach, and support sales associates to ensure performance aligns with brand standards and HHM core values.
• Use internal and external resources and data to develop strategic plans that incorporate all business segments.
• Support corporate and hotel goals and contribute to the enhancement of customer value.
• Identify customer business requirements and craft customer offers to increase hotel revenue share.
• Monitor sales team achievement of objectives and take corrective actions for shortfalls versus the annual marketing plan.
• Achieve annual hotel revenue goals as established in the budget.
• Maintain relationships with key accounts to increase customer satisfaction and account revenue.
• Use professional sales techniques to negotiate terms and close sales opportunities.
• Prepare and maintain a current annual marketing plan with measurable initiatives for each business segment.
• Model proper selling techniques, develop others, and demonstrate industry and personal development commitment.
• Develop effective presentations to clearly communicate ideas, opinions, and recommendations.
• Travel locally to conduct outside calls, promote the hotel, and review competition.
• Follow sustainability guidelines related to HHM's EarthView program.
• Perform other duties as requested by management.

Requirements

• Four-year college degree required; additional coursework in business administration, marketing, or communications is a plus.
• Previous sales experience in a comparable hotel size and scope is required.
• Operations experience is preferred.
• Public relations and community marketing experience required.
• Proficient in Excel, Word, Delphi, and Access database tools.

Nice to Have

• Additional/advanced degree coursework in business administration, marketing, and communications.
• Operations experience in hotel management.

Qualifications

• Four-year college degree required.

Benefits & Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k with Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements