Global Transaction Product Marketing Manager, Client Incentive

About the Role

Key Responsibilities

• Product operations owner of client incentive system; settlement/payout process owner.
• Ensure the accuracy of incentive calculation results and work with regional policy makers to translate policies into system requirements.
• Identify system incentive auto-calculation gaps and create product requirements for system improvements.
• Drive system calculation library adoption within policy makers, sales, and clients.
• Standardize client incentive settlement/payout process and execute to ensure timely and accurate incentive settlement.
• Be the power user of client incentive systems and promote system adoption among key users through sales enablement, marketing content, and training.
• Address internal and external escalated system queries and explain calculation details to sales and clients.
• Build and promote a client incentive dashboard to meet regional needs.

Requirements

• 5+ years of experience in digital marketing, transaction, or internet industries with Product Operations responsibilities, or in data analytics & strategy or management consulting.
• Advanced analytical skills; ability to gather, clean, and structure data using SQL, Python, R, and BI visualization tools like Tableau or Power BI.
• Experience in business process design, optimization, and execution.
• Experience translating business needs into product requirements and driving system adoption.

Nice to Have

• Ability to work cross-functionally with multiple global teams and stakeholders; excellent relationship building, collaboration, negotiation, and influence skills.
• Excellent communication, presentation, and analytical skills with the ability to build compelling narratives and simplify messaging.
• A fast learner with good judgment and original thinking, able to thrive in ambiguity and adapt quickly.
• Overall planning and coordination ability, proactive work style, and willingness to accept challenges.
• Knowledge and working experience in client incentives.

Qualifications

• Educational background not explicitly specified, but experience in relevant fields is required.

Benefits & Perks

• Base salary range of $128,000 - $244,889 annually, with potential bonuses and stock units.
• Medical, dental, and vision insurance from day one.
• 401(k) savings plan with company match.
• Paid parental leave, short-term and long-term disability coverage, life insurance.
• Paid holidays, sick days, and personal time.
• Wellbeing benefits.