Hotel Sales Manager

About the Role

Key Responsibilities

• Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services.
• Makes solicitation calls to potential new accounts and performs outside sales calls the majority of the work week (over 50%).
• Responds to inquiries from customers, prospects, other hotels, and the corporate office.
• Prepares proposals and confirmations for group bookings and conducts tours of the property with prospective customers.
• Informs other departments of upcoming events and works with them to ensure proper planning throughout the property.
• Maintains and uses the accounts tracing system/database and customer account files to generate future business.
• Follows company credit and deposit policies when booking business.
• Prepares sales reports and records sales calls and activities as required.
• Monitors guest satisfaction through follow-up surveys, thank you cards, and calls.
• Participates in industry and civic organizations to promote business opportunities.
• Tracks activities of the competition and the market and the hotel's position in the market.
• Participates in sales department meetings and weekly management meetings.
• Plans and participates in sales blitzes and outside after-hours functions including chamber outings.
• Participates in the development and implementation of marketing plans and action plans, and develops ideas to build occupancy.
• Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.
• Participates in the Manager on Duty (MOD) program and directs banquet and catering staff in the absence of the Director of Sales.

Requirements

• Associate's degree (AA) or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Must have a valid driver's license and proof of insurability.
• Physical ability to stand, use hands to handle, grasp or type, talk or hear, walk, reach with hands and arms, sit, climb or balance, stoop, kneel, crouch, bend or twist, smell, and push, pull or lift over 10 pounds.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Qualifications

• Valid driver's license and proof of insurability

Benefits & Perks

• Health, Dental, Vision and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants