Management Analyst I/II (Social Media)

About the Role

Key Responsibilities

• Assist in the planning, development, implementation, and administration of the City's communication plan and strategies.
• Oversee all City social media accounts in coordination with other departments and divisions.
• Create, plan, implement, and monitor social media campaigns.
• Create and manage content on the City's website.
• Assist in public relations actions and activities.
• Assist in the preparation and dissemination of emergency information and communications.
• Oversee compliance with the City's social media policy.
• Monitor social media groups, trends, tools, and applications and recommend actions.
• Conduct statistical analyses to demonstrate marketing campaign results, impact, and engagement.
• Perform graphic design tasks, both basic and complex.
• Create presentations and reports.
• Support administrative and procurement tasks.
• Conduct research, prepare reports, and support special projects related to communication functions.
• Coordinate and evaluate activities associated with contracts and grants, including administration and compliance.
• Participate in budget development, analyze expenditures, and prepare financial forecasts.
• Provide staff assistance to management, participate in committees, and serve as a liaison with external organizations.
• Respond to citizen inquiries and resolve operational issues.

Requirements

• A Bachelor's degree from an accredited college or university with major coursework in public administration, business administration, economics, or a related field.
• One year of increasingly-responsible administrative, analytical, and/or budgetary experience for Management Analyst I.
• Three years of similar experience at a level comparable to Management Analyst I for Management Analyst II.
• Experience in administering programs in a governmental jurisdiction is highly desirable.
• Experience with managing social media platforms is highly desirable.
• Possession of, or ability to obtain, a valid driver's license.
• Completion of FEMA Basic PIO (NIMS) course within the first year of employment (for Management Analyst II).

Nice to Have

• Experience in public sector program management.
• Experience with graphic design and content creation tools such as Adobe Creative Suite or Canva.
• Experience in emergency communications and public relations.

Qualifications

• Bachelor's degree in relevant field.
• Relevant administrative, analytical, and budgetary experience as specified.

Benefits & Perks

• Salary range: $73,165.44 - $119,954.64 annually.
• Full-time employment with city benefits.
• Opportunities for professional development and advancement.