Patient Accounts Representative

About the Role

Key Responsibilities

• Reviews ETM worklist to identify potential problem areas.
• Contacts appropriate carriers to inquire on unpaid claims via websites and/or phone calls.
• Reviews accounts receivable trends to report any consistent errors affecting claims processing.
• Maintains knowledge of the ETM system.
• Participates in monthly meetings with No Response/Billing Supervisor.
• Communicates with No Response/Billing Supervisor regarding unusual circumstances such as adjustments, denials, fee schedules, and claims.
• Performs duties as directed by Senior Representative, No Response/Billing Supervisor, and Accounts Receivable Manager.

Requirements

• High school diploma or equivalent required.
• Minimum two years previous medical billing experience preferred, with emphasis on research and claim denials in Accounts Receivable.
• Demonstrated knowledge of physician billing and healthcare reimbursement; Medicare and Medicaid preferred.
• Knowledge of ICD-10 and CPT-4 coding.
• Excellent oral and written communication skills.
• Must be computer literate; Microsoft Office preferred.
• Excellent follow-up and organizational skills.
• Cooperative, positive, courteous, and professional behavior.

Qualifications

• High school diploma or equivalent.

Benefits & Perks

• Benefit eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment.
• 401K with discretionary matching funds available.
• Generous PTO and 8 paid holidays.
• Equipment provided for remote roles.