Product Manager, Uber One, Benefit Lifecycle

Uber

San Francisco, CA

Full Time

Mid Level

161k-179k

2 days ago

Job Description

About the Role

The Uber One team is looking for a strategic yet scrappy product leader to transform how members discover and use the benefits they've signed up for. The role focuses on building seamless benefit onboarding experiences, including education and usage prompts, to help members understand and maximize the value of Uber One. With over 40 million members globally, the position aims to shape how members learn, engage, and grow with Uber One from day one, combining creativity, research, and data-driven insights to create personalized, relevant, and delightful experiences. The role involves collaborating across Uber's various teams to integrate benefit awareness into the member journey and make the value of Uber One clear and compelling.

Key Responsibilities

Building and refining the Uber One member experience that captures new users and drives engagement
Enhancing user engagement for our members by creating an educational and informative onboarding experience that creates awareness about each benefit and the value it brings
Defining, owning, and executing the product roadmap, working closely with cross-functional teams including Engineering, Data Science, Design, and Operations
Partnering with engineers to communicate product requirements, oversee feature development, and ensure timely releases
Collaborating with teams such as core product, user research, and design to develop product specifications that enhance the membership program
Running experiments and monitoring the performance of new features to assess effectiveness and identify opportunities for iteration

Requirements

3+ years of product management experience delivering successful and innovative products
Prior experience setting and delivering on a strategy with multiple cross-functional stakeholders
Creative thinking about engaging and fun features and experiences for users
Ability to gather research and insights to drive deeper engagement across the Uber platform
Strong data skills to extract insights and make decisions independently
Experience collaborating with engineers on technical architecture and discussing requirement tradeoffs
Ability to craft a coherent product vision, multi-year strategy, and quarterly roadmap
Passion for building businesses and owning user and business performance metrics
Scrappy, curious, and teachable mindset focused on consumer experience

Nice to Have

Demonstrate customer obsession with delivering elegant solutions for user problems
High standards for contributions, team, and products
Experience running experiments to assess release effectiveness and iterating based on key metrics
Previous experience launching subscription products across global markets

Qualifications

Educational background is not explicitly specified but implied to include relevant experience in product management

Benefits & Perks

Eligible to participate in Uber's bonus program
Potential equity awards and other compensation
Various benefits as detailed at https://www.uber.com/careers/benefits

Working at Uber

Uber's mission is to reimagine the way the world moves for the better. The company values bold ideas, real-world impact, growth through challenges, and progress driven by speed. Uber emphasizes collaboration, cultural identity, and inclusivity, with offices central to its work environment and a focus on diversity and equal opportunity employment.

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