Product Marketing Manager

Salesforce

Seattle, WA

Full Time

Senior

127k-175k

12 days ago

Job Description

About the Role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. The company is leading workforce transformation in the agentic era, focusing on AI and innovation, with a strong emphasis on storytelling, executive engagement, and cohesive messaging across marketing channels. The role involves bringing Salesforce's Customer Success and Professional Services story to life through various channels and events, especially during major company moments like Dreamforce and product launches.

Key Responsibilities

Own and evangelize our narrative across key channels: Shape and evolve the Customer Success and Professional Services story to reflect new innovations, customer outcomes, and thought leadership.
Channel execution: Activate messaging across analyst relations, events, and webinars, ensuring alignment and consistency across all touchpoints.
Drive high-quality content: Develop and manage polished content for high-impact moments, including event session slides, speaker briefs, webinars, and session abstracts.
Partner cross-functionally: Collaborate closely with marketing, sales, product, analyst relations, and communications teams to align messaging and execution.
Engage with executives: Support senior leaders with compelling messaging and materials that elevate the story and position Salesforce as a leader in Customer Success.
Operate with speed: Thrive in a fast-paced, high-visibility environment where agility, creativity, and precision are key.

Requirements

5-7 years of experience in product marketing, customer marketing, program management, or customer-facing roles.
Experience in B2B or enterprise marketing, preferably in technology or services.
Strong storytelling and messaging skills; able to distill complexity into crisp, compelling content.
Experience in executive communications and building narratives for senior audiences.
Proven ability to work cross-functionally and build strong relationships across teams.
Meticulous attention to detail, deadlines, and consistency.
Positive, creative, and can-do mindset with the ability to adapt to changing priorities.
Agency management experience is a plus.

Nice to Have

Agency management experience is a plus.

Qualifications

Experience in product marketing, customer marketing, or related roles
Experience in B2B or enterprise marketing, preferably in technology or services

Benefits & Perks

Parental leave
401(k)
Time off programs
Medical, dental, vision
Mental health support
Paid parental leave
Life and disability insurance
Employee stock purchasing program

Working at Salesforce

Salesforce emphasizes equality, inclusion, and non-discrimination. The company values merit, competence, and qualifications above all, fostering a workplace that is inclusive and free from discrimination. Salesforce supports work-life balance through various benefits and resources, encouraging employees to find balance and be their best. The company promotes innovation, collaboration, and a positive, creative mindset.

Apply Now