Programmatic Account Manager - Scibids

About the Role

Key Responsibilities

• Leverage Scibids AI technology to manage Pilot campaigns during testing phase and BAU campaigns after client is scaled.
• Monitor and troubleshoot campaign setup and performance within DSPs to ensure campaigns run effectively and smoothly.
• Be the main point of contact for assigned clients, providing day-to-day support.
• Maintain consistent client communication to ensure satisfaction and address questions or concerns.
• Provide education, campaign insights, and performance recommendations regularly.
• Collaborate with the Pre-Sales team on onboarding new clients and enhancing campaign setups.
• Work with the Scibids solutions team to get answers, debug issues, and solve potential roadblocks.
• Liaise with internal stakeholders such as Sales and Client Partner teams.
• Lead performance impact review sessions, campaign wrap-ups, and standard reporting to demonstrate ROI.
• Analyze key performance metrics and suggest strategic optimizations and new ideas.
• Strategize and upsell to grow existing client business and acquire new clients.
• Contribute to scaling successful pilots into BAU engagements and identify opportunities for campaign expansion.
• Introduce clients to new Scibids product features and enhancements.

Requirements

• 1 to 3 years in programmatic trading, analytics, or customer success/account management in the programmatic space.
• Experience with at least 2 of the following DSPs: DV360, The Trade Desk, Xandr, Amazon, or Yahoo; experience with Meta & Google Ads is beneficial.
• Strong written and verbal communication skills with internal and external team members.
• Detail-oriented with the ability to prioritize multiple projects and tasks simultaneously.
• A can-do attitude to provide energy, drive, and enthusiasm.
• Ambition to grow your career as the team scales.
• Advanced mathematics studies or a maths major is an asset.

Nice to Have

• Experience with Meta & Google Ads.

Qualifications

• Educational background in advanced mathematics or related field is preferred.

Benefits & Perks

• Salary range between $54,000 - $101,000 based on qualifications, skills, experience, and location.
• Eligibility for bonus/commission, equity, and benefits.