Provider Relationship Manager- Outpatient Imaging

About the Role

Key Responsibilities

• Identify, target, and cultivate relationships with referring physicians, specialists, and their staff within outpatient clinics, urgent care centers, primary care practices, and other relevant healthcare providers.
• Conduct regular in-person visits, presentations, and educational sessions to inform potential referrers about services, technology, and patient experience.
• Develop and implement strategic outreach plans to achieve monthly, quarterly, and annual referral targets.
• Act as a primary point of contact for referring offices, addressing inquiries, resolving issues, and ensuring a seamless referral process.
• Organize and participate in networking events, conferences, and community outreach programs to expand brand awareness and generate leads.
• Conduct market research to identify new business opportunities, competitive landscapes, and emerging trends in outpatient medical imaging.
• Analyze referral patterns and identify opportunities for growth within existing accounts.
• Develop and present compelling value propositions highlighting the benefits of partnering with imaging centers.
• Collaborate with internal teams to support business development initiatives.
• Maintain accurate records of sales activities, client interactions, and referral data in the CRM system.
• Prepare reports on sales performance, market trends, and competitive activities.
• Stay current with industry trends, new technologies, and healthcare regulations relevant to outpatient services.
• Educate referring providers and their staff on referral protocols and insurance requirements.

Requirements

• High School diploma equivalency with 3 years of cumulative experience, or Associate's/Bachelor's degree with 2 years of experience, or 7 years of applicable job-specific experience.
• 3 years of leadership or management experience preferred.
• Proficiency in CRM software (e.g., Salesforce) preferred.
• Valid driver's license and reliable transportation highly preferred.
• Strong communication, presentation, and interpersonal skills.
• Highly organized with strong time management and planning abilities.
• Self-motivated, proactive, and able to work independently and as part of a team.
• Knowledge of outpatient healthcare ecosystem, including physician practices and referral networks, preferred.
• Experience with healthcare marketing strategies preferred.
• Knowledge of medical imaging modalities (MRI, CT, Ultrasound) preferred.
• Existing network within the local outpatient healthcare community preferred.

Nice to Have

• Associate or Bachelor's degree in Business Administration, Marketing, Healthcare Administration, or related field.
• Proven success in achieving and exceeding sales targets.
• Experience with medical imaging or diagnostic services in outpatient settings.
• Experience with healthcare marketing strategies.
• Proficiency in specific medical imaging modalities (MRI, CT, Ultrasound).

Qualifications

• High School diploma or GED with relevant experience, or associate's/bachelor's degree with relevant experience, or 7 years of applicable experience.

Benefits & Perks

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement