Senior Content Designer, Growth

DoorDash

San Francisco, CA

Full Time

Senior

124k-260k

4 days ago

Job Description

About the Role

The Growth team at DoorDash is the engine behind how we attract new customers, retain existing ones, and deepen engagement across our platform. We work across the user journey, from sign-up and onboarding to reactivation and personalization, to deliver meaningful, measurable impact. As a content designer on the Growth team, you'll help shape how we communicate value and guide users while upholding a high bar for craft and clarity. The role involves collaborating with cross-functional teams and establishing content standards to improve user experience and drive growth.

Key Responsibilities

Own the end-to-end Content Design process from ideation to execution across multiple growth projects, including notifications, onboarding, and login flows.
Lead and contribute to initiatives that drive conversion.
Create and implement user-centric solutions that holistically align with business goals and user needs.
Act as the Content Design stakeholder for multiple cross-functional teams, working closely with functions such as Product Design, Product Management, Research, Analytics, and Engineering.
Establish and evangelize content standards and guidelines.

Requirements

5+ years of experience in Content Design with 1+ years specifically in a Growth organization and a strong portfolio of end-to-end projects.
Proven track record of cross-functional collaboration with Product, Design, and Research teams.
A firm understanding of user-centric design and product development best practices.
Excellent storytelling and communication skills.

Nice to Have

Experience working in a fast-paced, collaborative environment.
Knowledge of growth metrics and how content impacts user engagement and conversion.

Qualifications

Educational background or certifications are not explicitly specified, but extensive experience in Content Design is required.

Benefits & Perks

Comprehensive benefits package including medical, dental, and vision insurance.
401(k) plan with employer matching.
Paid parental leave (16 weeks).
Wellness benefits, commuter benefits match, paid time off, and paid sick leave.
Paid holidays, disability and life insurance, family-forming assistance, mental health programs.
Opportunity for equity grants.

Working at DoorDash

DoorDash is committed to supporting employees' happiness, health, and overall well-being through comprehensive benefits and perks. The company values diversity and inclusion, actively cultivating diverse teams from all backgrounds and experiences. DoorDash believes that true innovation happens when everyone has a seat at the table and the tools and resources to succeed. The company fosters a culture of rapid experimentation, customer obsession, and continuous learning, encouraging team members to share their perspectives and own their careers.

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