Senior Manager, Business Development

UserTesting

Atlanta, GA

Full Time

Senior

27 days ago

Job Description

About the Role

We're UserTesting, a leader in human insights. We believe the path to understanding people-and building great experiences-starts with empathy. Working here means helping organizations tap into the human side of business to collaborate, innovate, and launch with confidence. We empower companies to connect with their audiences naturally and authentically through experiences that are intentionally human. Trusted by over 3,000 customers, including 75 of the Fortune 100, UserTesting accelerates growth, reduces costs, and helps organizations close the experience gap. Join us, and help build the engine for human understanding.

Key Responsibilities

Lead, manage, and grow a team of BDRs across multiple time zones with most located in Atlanta.
Collaborate with marketing and sales leadership to optimize lead generation campaigns and ensure tight alignment between functions for effective and efficient follow up on inbound leads.
Develop and execute outbound strategies to generate qualified pipeline in close alignment with sales teams.
Drive and evolve BDR global process with best practices and utilise as a coaching framework to drive team success.
Set clear performance expectations, KPIs, and work with BDRs to succeed.
Analyze data and funnel metrics to identify areas for improvement and implement scalable processes.
Hire, onboard, and train new BDRs to maintain high standards of excellence.
Foster a culture of accountability, learning, and continuous improvement.
Represent the voice of the BDR team in leadership meetings and contribute to strategic GTM planning.

Requirements

6+ years of experience in B2B sales or business development roles, with at least 3 years in a leadership capacity.
A proven track record managing hybrid BDR/SDR teams in a SaaS environment.
Deep understanding of outbound and inbound sales strategies.
Exceptional coaching and communication skills.
A passion for developing talent and building inclusive, high-performing teams.
A data-led mindset-you're comfortable diving into funnel metrics and optimizing as you go.
Experience working with Salesforce, Outreach, Gong, Orum, or similar tools.
Comfort in fast-paced, scaling environments.

Nice to Have

Experience managing teams across multiple time zones.
Experience in a SaaS environment.
Familiarity with sales tools such as Salesforce, Outreach, Gong, Orum.

Qualifications

Experience in B2B sales or business development roles.
Leadership experience in managing teams.

Benefits & Perks

Encouragement to apply even if not meeting every requirement, promoting diversity and inclusion.

Working at UserTesting

We believe diversity of backgrounds, experiences, and thinking makes us stronger. We are committed to building inclusive and accessible experiences for all candidates and encourage applications from women, minorities, individuals with disabilities, and protected veterans. We value collaboration, continuous learning, and a data-driven approach to growth.

Apply Now