Senior Manager, Off Premises - 3PD Growth & Optimization

About the Role

Key Responsibilities

• Based on guest insights, competitive findings, and sales data, develop ads, promotions, and UX-based growth strategies and plans for 3PD.
• Develop and manage annual budget and timelines to support growth plans and collaborate with media and analytics teams to create business cases for increased spend within 3PD.
• Lead the implementation and execution of growth plans from initial idea through final measurement and performance in partnership with marketing, media, technology, and third-party partners.
• Develop testing plans and evaluation processes for ads and promotional opportunities and lead cross-functional teams in evaluation.
• Partner with Analytics team to develop KPIs, ongoing reporting cadences, and custom reporting for testing initiatives.
• Maintain current knowledge of key competitor offerings, industry trends, and innovations to keep Subway at the forefront of QSR and 3PD innovation.
• Support quarterly reporting to Company leadership on growth achievement, key initiatives, and emerging opportunities.
• Drive ongoing menu optimization across 3PD Off-Premises ordering channels to maximize conversion, check growth, and attachment.
• Contribute to the North America Off-Premises annual and multi-year growth strategy and plan.
• Operate with a global mindset and collaborate with other regions to define digital restaurant experiences, pilots, business cases, and rollouts.

Requirements

• Bachelor's degree.
• 5+ years of management experience in 3PD, off-premises, digital, and/or marketing with strong partnership experience with marketing and technology.
• Influencer with strong interpersonal and written communication skills, capable of building business cases and articulating them to executive leadership and stakeholders.
• Self-motivated team player with enthusiasm, cross-functional experience, emotional intelligence, and empathy.
• Successful track record leading off-premises marketing and consumer campaigns or initiatives in high-growth environments and with strong consumer brands.
• Ability to inspire entrepreneurial spirit, resourcefulness, and adaptability across the organization.
• Balances strategic vision with hands-on leadership and support, willing to roll up sleeves when necessary.
• A love of data and insights, always seeking ways to improve or do things differently.
• A growth mindset with a demonstrated entrepreneurial spirit and a focus on learning and innovation.
• Experience in QSR/Restaurant/Retail is a plus but not required.

Nice to Have

• QSR/Restaurant/Retail experience

Qualifications

• Bachelor's degree
• 5+ years of management experience in relevant fields

Benefits & Perks

• Insurance Plans (Medical/Life)
• 401K
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• And Many More