Senior Marketing/Operations Specialist

About the Role

Key Responsibilities

• Build and maintain reports, dashboards, portals, and process automation to support marketing teams.
• Troubleshoot and resolve issues such as fixing budget sheets, correcting data pulls, and streamlining reporting processes.
• Address ad-hoc requests and unexpected issues or requests as they arise.
• Design and implement onboarding processes, task management workflows, and competitive analyses (e.g., Lowes, Menards, Amazon, Wayfair).
• Support ad hoc requests through a ticketing system or direct assignments, balancing short-term fixes with long-term solutions.
• Partner with category marketing managers to extract and transfer data from tools like Workfront.
• Contribute to ongoing projects, including building a structured ticketing system for managing requests.

Requirements

• Minimum 3 years of professional experience in a technical operations/process specialist (or related) role.
• 3+ years building dashboards, troubleshooting, building queries, building reports, automation, analyzing market trends and competitive analysis.
• Excel proficiency, including ability to build queries using Visual Basic or macros.
• Proven ability to work under pressure in a fast-paced environment, balancing multiple projects simultaneously.
• Proficient communication skills.
• Quick learner, adaptable, technology savvy, and a problem-solver.

Nice to Have

• Ssheet experience: building reports, sheets, modifications, dashboards, automation.
• Power Automate experience: building automations for workflow projects.
• Experience working with marketing teams, supply chain, and/or advertising on the technical side and providing support and technical reports.

Qualifications

• Professional experience in technical operations or process specialization.
• Experience with dashboard creation, troubleshooting, report building, and automation tools.

Benefits & Perks

• Contract duration: 6+ months with possible FTE conversion.
• Location: Atlanta, Georgia, hybrid environment (Fridays remote).
• Pay: $37-$44/hour W2 (NO C2C).
• Work environment includes support for creating dashboards, reports, portals, and research tools.