Senior Research Analyst, Digital & Insights

About the Role

Key Responsibilities

• Support the design, execution, and analysis of public opinion and market research projects from start to finish.
• Develop research instruments such as survey questionnaires and discussion guides.
• Manage survey fielding, focus group logistics, and day-to-day project coordination.
• Draft toplines, interpret crosstabs, and prepare data summaries using tools like SPSS, Excel, and visualization platforms such as Tableau or Power BI.
• Collaborate with internal and external stakeholders to ensure research aligns with project goals and timelines.
• Support the integration of advanced analytics and automation tools (e.g., Python, R, or APIs).
• Translate research findings into clear, compelling presentations and reports for clients or leadership.

Requirements

• 3 - 5 years of experience in a public opinion research position.
• Experience conducting opinion and market research using both quantitative and qualitative methodologies.
• Familiarity with research methodologies and analytics tools.
• Ability to manage research projects through their lifecycle, including design, instruments, vendor coordination, fieldwork, and analysis.
• Ability to interpret and draft toplines, crosstabs, quota sheets, and data weights.
• Proficiency with data visualization tools such as Tableau or Power BI.
• Familiarity with statistical software like SPSS, SAS, or Stata.
• Strong writing, critical thinking, and problem-solving skills.
• High attention to detail.
• Strong communication and time-management skills.

Nice to Have

• Formal training in research methodologies and analytics tools.
• Ability to program surveys in Qualtrics.
• Experience with advanced Excel functions and pivot tables.
• Experience with Python and R for data manipulation and visualization.
• Familiarity with APIs for workflow automation or survey integration.
• Experience presenting research findings directly to clients.
• Ability to create PowerPoint presentations of findings.
• A collaborative, team-oriented research approach with interest in sharing ideas and mentoring.

Qualifications

• Formal training in research methodologies and analytics tools (preferred).
• Experience with programming surveys in Qualtrics (preferred).
• Experience with advanced Excel functions and pivot tables (preferred).
• Experience with Python and R for data manipulation and visualization (preferred).
• Familiarity with APIs for automation (preferred).
• Experience presenting research findings to clients (preferred).
• Ability to create PowerPoint presentations of findings (preferred).

Benefits & Perks

• Competitive total compensation, including bonus earning potential.
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance.
• Generous paid time off and holidays.
• Company matched 401(k) retirement savings plan.
• Potential for flexible work arrangements.
• Generous paid parental leave with planning tools, virtual coaching, and flex return support.
• Family care benefits, including back-up child/elder care.
• Employee wellness platform.
• Employee recognition programs.
• Paid time off for volunteering.
• Corporate matching for charitable donations.
• Pro bono work opportunities.
• Professional development and certification programs.
• Free in-office snacks and drinks.
• Free smartphone and cellular plan (if applicable).
• FTI Perks & Discounts at retailers and businesses.
• Upscale offices close to public transportation.