Senior Sales Manager - Hilton Motif Seattle

About the Role

Key Responsibilities

• Represent the hotel by soliciting, responding to, and negotiating with persons requiring large and complex group accommodations, generally over 50 guest rooms, with or without meeting space and/or on-site catering.
• Develop and quote prices for guest rooms, meeting space, and banquet facilities, and prepare proposals and contracts for prospective customers.
• Engage in outside sales activities, including site visits, industry tradeshows, and customer events, to generate new business opportunities.
• Conduct site inspections with potential customers, showcasing guest rooms, meeting spaces, and hotel facilities based on their needs.
• Coordinate customer specifications such as room, food and beverage, and meeting space requirements via lead management systems.
• Research, solicit, and generate new leads through database research and proactive sales efforts to maximize room revenue.
• Negotiate contracts and commission agreements with end-user customers and intermediaries, supporting the contracting process with Hilton Worldwide Sales and Legal teams.
• Develop and execute business plans, maintain a pipeline of opportunities, and manage account and booking information accurately.
• Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business.
• Create and implement sales strategies, including outside calls, industry events, and customer visits, to meet and exceed revenue goals.

Requirements

• Strong sales, communication, and networking skills with the ability to understand customer needs and negotiate effectively.
• Experience in developing and executing sales plans and managing customer relationships.
• Ability to conduct site inspections and deliver compelling storytelling to prospective clients.
• Proficiency in using lead management systems and maintaining accurate account information.
• Demonstrated ability to research and generate new business leads.
• Knowledge of contract negotiation and agreement processes.
• Understanding of the hospitality industry and customer service excellence.
• Ability to adapt to changing market conditions and customer expectations.

Nice to Have

• Experience with Delphi FDC or similar hotel management software.
• Previous experience in hotel sales or hospitality management.
• Knowledge of local market dynamics and industry networks.

Qualifications

• Previous experience in hotel sales, hospitality, or related fields.
• Proven track record of generating new business and managing customer accounts.
• Educational background or certifications in sales, hospitality, or related areas are preferred but not explicitly specified.

Benefits & Perks

• Medical, vision, dental, life, and disability insurance coverage for employees and their families.
• Mental health resources and comprehensive paid time off, including 18 days in the first year.
• Supportive parental leave program aligned with Washington State's Paid Family and Medical Leave.
• Go Hilton travel discount program offering 110 nights of discounted travel annually.
• Matching 401(k) retirement plan.
• Debt-free education opportunities and professional development programs.
• Recognition and rewards programs, team member resource groups, and access to pay when needed through DailyPay.
• Employee stock purchase program at a 15% discount.
• Short-term incentive plan with quarterly bonuses based on revenue and performance goals.
• Complimentary meals during shifts and a commuter benefit for public transit.