Senior Sales Manager - Hilton San Jose

About the Role

Key Responsibilities

• Research, solicit, and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams to meet and exceed lead generation goals.
• Represent the hotel in the development of market segments and new customer relationships while maintaining existing relations with assigned accounts.
• Develop a business strategy by analyzing hotel and market trends, implementing marketing initiatives to capture maximum lead revenue, and meeting or exceeding sales goals.
• Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business.
• Develop and execute plans for outside sales calls, industry tradeshows, and customer events.
• Maintain an up-to-date pipeline of business opportunities aligned with short and long-term objectives.
• Represent the hotel in all customer interactions, including creating business proposals and executing contracts.
• Conduct site inspections based on customer needs through storytelling and presentation skills.
• Coordinate customer specifications (room, F&B, meeting space) via lead management systems and maintain account and booking information in Delphi FDC.
• Negotiate contracts and commission agreements with end users and intermediaries, supporting the process with Hilton Worldwide Sales and Legal teams as needed.

Requirements

• Strong sales, communication, and networking skills.
• Ability to demonstrate a deep understanding of customer needs and apply a disciplined approach to qualify, negotiate, and secure revenue.
• Experience in prospecting, identifying potential customers, and executing sales strategies.
• Ability to negotiate contracts and understand customer and business leader expectations.
• Experience in developing and executing business plans and maintaining sales pipelines.
• Knowledge of hotel operations, market trends, and customer relationship management.
• Demonstrated ability to work in a fast-paced environment with a sense of urgency and discipline.

Nice to Have

• Experience with Hilton or similar hospitality brands.
• Familiarity with Delphi FDC or similar lead management systems.
• Previous experience in corporate, group, or event sales within the hospitality industry.

Qualifications

• Experience in hospitality sales, preferably in group, corporate, or event markets.
• Proven track record of meeting or exceeding sales targets.
• Ability to develop strategic sales plans and execute them effectively.

Benefits & Perks

• Go Hilton Travel discount program.
• Healthcare benefits.
• 401k plan.
• Opportunities for career growth and development.