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Social Media Community / Influencer Specialist

Michaels

Irving, TX
Full Time
Mid Level
54k-78k
21 days ago

Job Description

About the Role

The Social Media Community / Influencer Specialist at Michaels Stores will execute social media strategies and be responsible for the ongoing management and growth of Michaels' social media presence and influencer marketing program. The individual is an accomplished communications professional who is deadline-oriented with a strong understanding of social media platforms, best practices, and proven related experience. This team member will work closely with Category Management, Media, Vendors, Digital/Social, and Store Operations teams to ensure timely program success.

Key Responsibilities

  • Manage Influencer Marketing Content Campaigns, including relationship building, outreach, and partner management.
  • Assist with building the strategy, scaling, and executing Brand Ambassador programs across key categories.
  • Prepare and disseminate campaign briefs for social media content and campaigns.
  • Track, measure, and report on Social Influencer Campaigns as well as Brand Ambassador KPIs and benchmarks, including interpreting data and providing recommendations.
  • Stay up-to-date on social media trends and creative content formats, and identify rising topics of interest in the craft and art space.
  • Oversee Social Moderation for TikTok, including responding to DMs, viral comments, and overseeing Social Moderation agency.
  • Perform other duties as assigned.

Requirements

  • Bachelor's degree in Journalism, Communication, Marketing, or related field.
  • Expert in social platform mechanics and best practices.
  • Working knowledge of Microsoft Office applications.
  • 2-3 years of marketing experience or a related field.
  • Ability to organize and execute multiple projects.
  • Willingness to work under pressure and meet deadlines.
  • Excellent written & oral communication skills, with an ability to determine appropriate content & style for a diverse group.
  • Highly organized, detail-driven, and data-driven.

Nice to Have

  • Retail marketing background.

Qualifications

  • Bachelor's degree in Journalism, Communication, Marketing, or related field.

Benefits & Perks

  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Employee discounts.
  • Other benefits as detailed at mikbenefits.com.

Working at Michaels

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. Michaels is committed to full inclusion and providing reasonable accommodations to all qualified individuals. We aim to create, innovate, and be better together.

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Job Details

Posted AtAug 19, 2025
Job CategorySocial Media
Salary54k-78k
Job TypeFull Time
ExperienceMid Level

Job Skills

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About Michaels

Website

michaels.com

Location

Irving, TX

Industry

Hobby, Toy, and Game Retailers

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